Senior Employee Benefits Account Lead

Lockton Companies; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Life insurance

Long-term disability

Wellness program

Flexible spending accounts

Legal benefit

Identity theft protection

Accident insurance

Critical illness

Hospital indemnity

Pet insurance

Mental health benefits

Job summary

Lockton Companies in Denver, Colorado, is seeking a Senior Account Manager in Employee Benefits to oversee day-to-day management of client portfolios, renewals, and carrier negotiations. You will build strong relationships, review coverage needs, and coordinate open enrollment while delivering exceptional client service.

The role demands strategic thinking, accurate problem solving, and proactive guidance for clients, with potential travel to meet client needs and market conditions.

Qualifications

• Bachelor’s Degree in Business Administration or related field.
• Typically, three or more years of client services experience is required.
• Demonstrates strong working knowledge within the brokerage/industrial insurance industry.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
• Strong attention to detail and organizational skills to prioritize heavy workloads and meet deadlines.
• Ability to work in a team environment and manage multiple tasks with competing deadlines.

Responsibilities

• Lead the servicing of a designated book of business, including renewal, marketing, issue resolution, and client support.
• Analyze industry trends and provide guidance to clients.
• Address and resolve escalated claims, billing, and eligibility issues to ensure timely outcomes for clients.
• Develop financial models and reports for clients and senior team members.
• Participate in client strategy and renewal meetings to align with commitments.
• Lead marketing of all product lines and present results with oversight.
• Coordinate open enrollment activities to ensure a successful renewal process and implementation.
• Participate in negotiations with carriers for new and renewal quotes and present results.
• Identify gaps in coverage or cross-sell opportunities and provide recommendations.
• Mentor and train junior staff; support team and clients.

Skills

Client services

Brokerage/insurance knowledge

Attention to detail

Communication skills

Travel flexibility

Education

Bachelor’s Degree in Business Administration or related field

Tools

Microsoft Office

Job description

Lockton Companies in Denver, Colorado, is seeking a Senior Account Manager in Employee Benefits to oversee day-to-day management of client portfolios, renewals, and carrier negotiations. You will build strong relationships, review coverage needs, and coordinate open enrollment while delivering exceptional client service.

The role demands strategic thinking, accurate problem solving, and proactive guidance for clients, with potential travel to meet client needs and market conditions.