Senior Emergency Communications & Dispatch Supervisor

Sacramento County; Sacramento (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

Sacramento County is seeking a Supervising Communications/Operations Dispatcher to lead the communications center team. The role involves supervising staff, coordinating dispatch of emergency and non-emergency services, and ensuring adherence to center policies and procedures.

Responsibilities include evaluating requests, directing resources, and maintaining operational effectiveness under pressure in a busy dispatch environment.

Qualifications

• Three years of full time, paid experience as a fire, radio or communications dispatcher in a call center environment.

Responsibilities

• Supervise, assign, review and participate in dispatching staff and equipment.
• Ensure work quality and adherence to policies and procedures.
• Respond to requests for emergency and non-emergency services and coordinate resources.

Skills

Supervision

Leadership

Team building

Emergency services

Dispatch operations

Report writing

Communication

Budget awareness

Job description

Sacramento County is seeking a Supervising Communications/Operations Dispatcher to lead the communications center team. The role involves supervising staff, coordinating dispatch of emergency and non-emergency services, and ensuring adherence to center policies and procedures.

Responsibilities include evaluating requests, directing resources, and maintaining operational effectiveness under pressure in a busy dispatch environment.