Public Safety Communications Leader (Dispatch)

City of Folsom; Folsom (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

City of Folsom is seeking a Communications Supervisor to join the Folsom Police Department’s Public Safety Emergency Communications Dispatcher Center. This role oversees dispatchers and operations, ensuring rapid and accurate response to public safety calls.

You will supervise staff, develop training, monitor video feeds, and prepare clear written reports. A strong background in public safety dispatch and leadership is essential, with a willingness to work varied shifts.

Qualifications

• High School Diploma or GED required.
• 3 years of full-time public dispatch experience in law enforcement.

Responsibilities

• Plan, organize, and supervise staff in the Communications Center.
• Coordinate shift coverage, schedules, and leave approvals.
• Dispatch routine and emergency public safety calls.
• Monitor video feeds and liaise with other agencies.
• Prepare written reports and data for performance reviews.
• Develop training programs and supervise staff performance.

Skills

Radio operation

PC operation

Training programs

Staff supervision

Data analysis

Written comms

Public safety knowledge

Complaint handling

Education

High School Diploma/GED

Tools

Sun Ridge Systems RIMS

Job description

City of Folsom is seeking a Communications Supervisor to join the Folsom Police Department’s Public Safety Emergency Communications Dispatcher Center. This role oversees dispatchers and operations, ensuring rapid and accurate response to public safety calls.

You will supervise staff, develop training, monitor video feeds, and prepare clear written reports. A strong background in public safety dispatch and leadership is essential, with a willingness to work varied shifts.