Senior Emergency Communications Center Manager

ESCAMBIA COUNTY; Pensacola (FL); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Health clinic

Employee fitness centers

Employer-sponsored retirement plan

Employee Assistance Program

Paid Time Off

Job summary

Escambia County is seeking a seasoned Supervisor for the Emergency Communications Center in Pensacola, FL. This full-time position directs personnel, plans and implements procedures, coordinates with other public safety divisions, and oversees workload and performance within a high-demand 911 dispatch environment.

The role requires a High School Diploma or GED with five years of emergency communications experience, including two years in a lead or supervisory capacity, and a commitment to

Qualifications

• High School Diploma or GED required.
• Minimum five years of emergency communications experience.
• At least two years in a lead or supervisory role.

Responsibilities

• Supervise staff and assign work; conduct performance evaluations.
• Plan, develop, coordinate, and evaluate center workflow and procedures.
• Prepare and submit detailed reports on center activities.
• Coordinate with other public safety divisions and outside agencies.
• Develops and administers Center budget; approves expenditures.

Skills

Emergency comms

Supervisory leadership

Data analysis

Record keeping

Policy writing

Budget management

Education

High School Diploma

5+ years experience

Lead supervisor experience

Job description

Escambia County is seeking a seasoned Supervisor for the Emergency Communications Center in Pensacola, FL. This full-time position directs personnel, plans and implements procedures, coordinates with other public safety divisions, and oversees workload and performance within a high-demand 911 dispatch environment.

The role requires a High School Diploma or GED with five years of emergency communications experience, including two years in a lead or supervisory capacity, and a commitment to