Emergency Communications Supervisor

Arlington County Government; Arlington (VA); On-site; USD 75,000 - 95,000; Full time

Job summary

Arlington County Government's Department of Public Safety Communications and Emergency Management is hiring an Emergency Communications Supervisor to lead the work of an assigned shift in the County's Emergency Communications Center (ECC).

This position involves supervising the receipt and processing of 9-1-1 emergency and non-emergency calls and the dispatch and coordination of Police, Fire, and EMS personnel and equipment.

Responsibilities

• Lead the work of an assigned shift in the ECC.
• Supervise receipt and processing of 9-1-1 emergency and non-emergency calls and the dispatch/coordination of Police, Fire, and EMS personnel and equipment.
• Provide technical assistance by responding to inquiries and resolving problems raised by staff and other customers.
• Collaborate with Police and Fire supervisory personnel, other County agencies, and regional public safety partners to coordinate operations.

Job description

The Department of Public Safety Communications and Emergency Management is hiring for an Emergency Communications Supervisor to lead the work of an assigned shift in the County's Emergency Communications Center (ECC). This is complex communications work supervising the receipt and processing of 9-1-1 emergency and non-emergency calls as well as the dispatch and coordination of Police, Fire, and Emergency Medical Services (EMS) personnel and equipment.

The Emergency Communications Supervisor will work collaboratively with other supervisors on any one of the four assigned shifts. The employee manages the work of subordinate personnel. The position will provide technical assistance in emergency communications by responding to inquiries and resolving problems raised by staff and other customers. The Emergency Communications Supervisor works closely with Police and Fire supervisory personnel, with other County agencies, and with the public safety departments of other jurisdictions within the region in the coordination of operational efforts.