Senior Email Migration & AI Security Consultant

Abnormal Security; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Abnormal Security is seeking a Professional Services Consultant to lead customer migrations from legacy Secure Email Gateways (SEGs) to Abnormal AI. You will guide enterprise mail flow design, security, and cloud/on-premise routing while coordinating with engineering, product, and customer success teams.

You will manage projects, mitigate risks, and deliver on-time, high-quality migration plans for enterprise customers across industries, applying SEG displacement best practices and maintaining

Qualifications

• BS/BA degree with 5-7 years in a customer-facing role managing enterprise-grade cybersecurity SaaS deployments or migrations.
• Experience with enterprise mail flow integration and migration projects, including exposure to SEG decommissioning.
• Strong knowledge of enterprise mail flow and architecture: SMTP, MX records, SPF, DKIM, DMARC, and email routing in cloud and on-premise environments.
• Understanding of email security, filtering, threat protection, and DLP, with familiarity with compliance frameworks such as SOC 2, HIPAA, and GDPR.
• Experience leveraging AI platforms such as Glean and Claude
• Proficiency in Microsoft 365 and Google Workspace Security, including Defend

Responsibilities

• Manage migration projects, ensuring a seamless transition from legacy SEGs to Abnormal Security
• Deliver guidance on enterprise mail flow, covering SMTP, MX records, SPF, DKIM, DMARC, and routing across hybrid cloud and on-premise infrastructures
• Advise on native security controls in Microsoft 365 and Google Workspace, ensuring seamless replacement of SEG functionality
• Provide guidance on email security policies, implementing anti-phishing protections and maintaining compliance with industry regulations
• Troubleshoot and resolve mail flow issues, ensuring secure and reliable email delivery post-migration
• Apply and provide feedback on SEG displacement methodology and best practices
• Collaborate with Engineering, Product, and Customer Success teams to support deployment workflows
• Execute project plans, ensuring on-time delivery, scope control, and quality assurance
• Identify migration risks and elevate to senior team members or leadership when needed
• Provide clear and regular status updates, aligning key stakeholders on project progress

Skills

Project coordination

Problem-solving

Communication

Independent worker

Proactive mindset

Education

BS/BA degree with 5-7 years in customer-facing cybersecurity deployments

Job description

Abnormal Security is seeking a Professional Services Consultant to lead customer migrations from legacy Secure Email Gateways (SEGs) to Abnormal AI. You will guide enterprise mail flow design, security, and cloud/on-premise routing while coordinating with engineering, product, and customer success teams.

You will manage projects, mitigate risks, and deliver on-time, high-quality migration plans for enterprise customers across industries, applying SEG displacement best practices and maintaining