Senior Email Growth & Lifecycle Manager

Navan; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare

Flexible Vacation

Parental leave

401k

Job summary

Navan is seeking an experienced email growth leader to own multi-quarter nurture and campaign roadmaps. You will partner with Demand Gen, Sales, and Marketing Ops to align audiences, messages, and timing with measurable pipeline impact.

The role requires strong editorial judgment, hands-on Knak experience, and the ability to optimize deliverability while driving adoption and cross-sell programs across segments and regions.

Qualifications

• 5+ years leading B2B SaaS email, demand generation or growth programs.
• Strong creative and editorial judgment for messaging and execution.
• Hands-on Knak experience with segmentation, automation and deliverability.
• Working knowledge of Marketo, Salesforce or similar systems.
• Experience with adoption, cross-sell or upsell across segments/regions.

Responsibilities

• Lead a multi-quarter roadmap for nurture, campaigns and follow-up journeys.
• Partner with Demand Gen and Sales to align growth goals with audiences and offers.
• Coordinate email calendar with Marketing Ops and ensure timely sends.
• Set creative standards and coach partners toward on-brand emails.
• Build, QA and optimize modular emails in Knak with templates and workflows.
• Grow and protect reachable prospect database via segmentation and deliverability.
• Lead testing across audiences, offers and timing for business impact.
• Measure pipeline and revenue; present recommendations to leadership.
• Collaborate with Lifecycle and Customer Marketing on adoption, cross-sell, upsell programs.

Skills

Email marketing

Campaign management

Demand generation

Analytics

Cross-functional leadership

Tools

Knak

Marketo

Salesforce

Job description

Navan is seeking an experienced email growth leader to own multi-quarter nurture and campaign roadmaps. You will partner with Demand Gen, Sales, and Marketing Ops to align audiences, messages, and timing with measurable pipeline impact.

The role requires strong editorial judgment, hands-on Knak experience, and the ability to optimize deliverability while driving adoption and cross-sell programs across segments and regions.