Senior Email Channel Producer: AMPscript & HTML

National Black MBA Association; United States; On-site; USD 109,000 - 154,000; Full time

Job summary

Bank of America is seeking an Email Production Manager to lead the delivery of email campaigns across the Email Channel. The role requires hands-on expertise in Salesforce Marketing Cloud, AMPscript, and HTML, with strong project management and cross-functional collaboration to ensure flawless execution.

The successful candidate will own the production lifecycle, enforce quality standards, and drive process improvements while coordinating with stakeholders, vendors, and compliance partners to

Qualifications

• Proven experience in email production, execution, and operational delivery within a complex environment.
• Deep hands on experience with Salesforce Marketing Cloud, including AMPscript and HTML for email development, execution, and troubleshooting.
• Strong project and relationship management skills, with the ability to influence and collaborate across large, cross functional teams.
• Demonstrated ability to manage multiple concurrent assignments independently while meeting strict execution timelines.
• Exceptional attention to detail, with proven experience performing quality control and audit checks.
• Strong written, verbal, analytical, and organizational skills.
• Proficiency in Microsoft Office products, particularly Excel and PowerPoint.
• Demonstrated ability to identify opportunities for innovation and continuous improvement.

Responsibilities

• Own end to end email production, including build, setup, testing, quality assurance, and deployment.
• Partner cross functionally with line of business stakeholders, technology teams, compliance partners, analytics, creative agencies, and email vendors to execute campaigns.
• Manage production timelines and dependencies, ensuring deliverables are completed accurately and on schedule.
• Coordinate and execute comprehensive email testing across teams to validate content, targeting, rendering, and compliance.
• Develop, modify, and maintain email assets using HTML and dynamic content logic as needed.
• Enforce production standards, best practices, and quality controls to minimize defects and redeployments.
• Identify opportunities to improve workflows, tools, and processes to increase efficiency and execution quality.

Skills

Email production

Salesforce Marketing Cloud

Project management

Quality control

Attention to detail

Office suite (Excel/PowerPoint)

Innovation & process improvement

Communication & collaboration

Education

High School Diploma / GED / Secondary School or equivalent

Tools

SQL

Job description

Bank of America is seeking an Email Production Manager to lead the delivery of email campaigns across the Email Channel. The role requires hands-on expertise in Salesforce Marketing Cloud, AMPscript, and HTML, with strong project management and cross-functional collaboration to ensure flawless execution.

The successful candidate will own the production lifecycle, enforce quality standards, and drive process improvements while coordinating with stakeholders, vendors, and compliance partners to