Senior Email Channel Architect (AMPscript & HTML)

Bank of America; Newark (DE); On-site; USD 109,000 - 154,000; Full time

Job summary

Bank of America in the United States is seeking an Email Production Manager to own end-to-end email campaigns, from build to deployment, ensuring flawless delivery and adherence to best practices. You will collaborate with line of business, technology, compliance, analytics, and vendors to execute campaigns, manage timelines, testing, and quality controls, using HTML and AMPscript.

The role requires hands-on experience with Salesforce Marketing Cloud and a strong eye for detail, with

Qualifications

• Proven experience in email production and operational delivery.
• Experience with Salesforce Marketing Cloud for email development and troubleshooting.
• Strong project and stakeholder management skills.

Responsibilities

• Own end-to-end email production, including build, setup, testing, QA, and deployment.
• Partner cross-functionally with stakeholders to execute campaigns.
• Manage production timelines and dependencies for timely delivers.
• Coordinate comprehensive email testing across teams for targeting, rendering and compliance.
• Develop and modify email assets using HTML and dynamic content logic as needed.
• Enforce production standards and quality controls to minimize defects.
• Identify opportunities to improve workflows, tools, and processes.

Skills

Attention to Detail

Business Operations Management

Collaboration

Project Management

Technical Strategy Development

Business Process Analysis

Decision Making

Oral Communications

Recording/Organizing Information

Solution Delivery Process

Active Listening

Analytical Thinking

Continuous Improvement

Data Quality Management

Technical Documentation

Education

High School Diploma

Tools

Salesforce Marketing Cloud

HTML

AMPscript

Job description

Bank of America in the United States is seeking an Email Production Manager to own end-to-end email campaigns, from build to deployment, ensuring flawless delivery and adherence to best practices. You will collaborate with line of business, technology, compliance, analytics, and vendors to execute campaigns, manage timelines, testing, and quality controls, using HTML and AMPscript.

The role requires hands-on experience with Salesforce Marketing Cloud and a strong eye for detail, with