Senior Email Channel Campaign Lead

Bank of America; Chandler (AZ); On-site; USD 95,000 - 125,000; Full time

Job summary

Bank of America seeks an Email Channel Manager to lead marketing and servicing email campaigns, ensuring accuracy and compliance in a highly regulated channel. You will manage campaign execution, collaborate with cross-functional teams, and translate business needs into technical requirements for supported platforms.

This role requires strong project management, independent working style, and the ability to handle multiple projects simultaneously while maintaining rigorous attention to detail

Qualifications

• Project and relationship management experience.
• Email execution experience.
• This candidate should be able to work well independently and in large group settings, as well as handle multiple assignments simultaneously.
• Must have excellent organizational, analytical, verbal, and written skills.
• Demonstrated ability to identify opportunities for innovation and continuous improvement.
• Ability to communicate challenges and successes clearly and foster positive working relationships.
• Proficient in MS Office Products – especially Excel and PowerPoint.
• Proven ability to audit and perform quality control tasks.
• Ability to multi-task and proactively timelines.

Responsibilities

• Execute marketing and servicing email campaigns.
• Lead cross-functional work teams and work independently, handling multiple assignments concurrently.
• Conduct detailed review of email accuracy throughout the execution process.
• Translate business needs into technical requirements for supported platforms and ensure system alignment with business needs.

Skills

Attention to Detail

Collaboration

Problem Solving

Recording/Organizing Information

Solution Delivery Process

Active Listening

Data Collection and Entry

Oral Communications

Technical Documentation

Technical Strategy Development

Analytical Thinking

Data Quality Management

Decision Making

Project Management

Written Communications

Education

High School Diploma / GED / Secondary School or equivalent

Tools

Salesforce Marketing Cloud

Job description

Bank of America seeks an Email Channel Manager to lead marketing and servicing email campaigns, ensuring accuracy and compliance in a highly regulated channel. You will manage campaign execution, collaborate with cross-functional teams, and translate business needs into technical requirements for supported platforms.

This role requires strong project management, independent working style, and the ability to handle multiple projects simultaneously while maintaining rigorous attention to detail