Senior Email Campaign Execution Lead

Bank of America; Plano (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Bank of America is seeking an Email Channel Manager to drive marketing and servicing campaigns within the Email Channel. The role requires leading cross-functional teams, handling multiple assignments, and ensuring email accuracy throughout execution.

Ideal candidates will have strong project management, organizational, and analytical skills, with experience in email campaigns and familiarity with Salesforce Marketing Cloud. This position emphasizes in-office collaboration and career development.

Qualifications

• Project and relationship management experience.
• Email execution experience.
• Independent work and ability to handle multiple assignments.
• Excellent organizational, analytical, verbal, and written skills.
• Ability to identify opportunities for innovation and continuous improvement.
• Ability to communicate challenges and successes clearly and foster positive working relationships.
• Proficient in MS Office products – especially Excel and PowerPoint.
• Proven ability to audit and perform quality control tasks.
• Ability to multi-task and manage timelines.

Responsibilities

• This role contributes to achieving goals through coding and/or metadata management, support and technical direction for platforms and operations.
• Interacts with managers and partners to identify, analyze, and resolve complex problems or to develop process improvements.
• Translates business needs into technical requirements for supported platforms and ensures systems align with business needs.

Skills

Attention to Detail

Collaboration

Problem Solving

Data Collection and Entry

Oral Communications

Written Communications

Technical Documentation

Technical Strategy Development

Analytical Thinking

Data Quality Management

Decision Making

Project Management

Email Execution

Office Software

Education

High School Diploma / GED / Secondary School or equivalent

Tools

MS Office

Excel

PowerPoint

Job description

Bank of America is seeking an Email Channel Manager to drive marketing and servicing campaigns within the Email Channel. The role requires leading cross-functional teams, handling multiple assignments, and ensuring email accuracy throughout execution.

Ideal candidates will have strong project management, organizational, and analytical skills, with experience in email campaigns and familiarity with Salesforce Marketing Cloud. This position emphasizes in-office collaboration and career development.