SENIOR ELIGIBILITY SUPERVISOR

City of New York; Lincoln (NE); On-site; USD 66,000 - 77,000; Full time

Job summary

The City of New York is seeking a Principal Administrative Associate II to supervise the Eligibility Units within the HIV/AIDS Services Administration. This role involves managing eligibility determinations for public assistance programs and training staff. Candidates should have significant administrative experience and a relevant degree. The position offers a salary of $66,672, with a work location in Bronx, NY.

Benefits

Public Service Loan Forgiveness

Inclusive Work Environment

Qualifications

• Three years of administrative experience, one year in a supervisory role.
• Experience in making eligibility determinations for public assistance.

Responsibilities

• Supervise activities of the Eligibility Units for public assistance.
• Prepare reports on eligibility unit activities.
• Train staff on public assistance eligibility determinations.

Skills

Administrative Experience

Supervisory Skills

Education

Baccalaureate Degree

Associate Degree

High School Diploma

Job description

HIV/AIDS Services Administration (HASA) is the most comprehensive program of its kind in the country, helping New Yorkers living with HIV or AIDS live healthier and more independent lives. We assist with an individualized service plan that targets the support and necessary benefits that are specific to a client’s medical situation that will enhance his or her well-being. In addition, this Agency has a legal mandate, based on Local Law 49 and the Henrietta D. versus Giuliani Federal court case, to ensure that HASA’s clients are serviced promptly.

HASA provides intensive case management, rental assistance, emergency and non-emergency housing, and assistance with applying for public benefits and services including Medicaid, food stamps and cash assistance. HASA also provides vocational services that prepare clients for work. With counselors to help identify barriers to employment, clients can select vocational goals and receive support. Other HASA’s services include home care and homemaking services, mental health and substance abuse screening and treatment referrals, transportation assistance, referrals to community-based organizations, and SSI or SSD application and appeal.

HASA is recruiting for one (1) Principal Administrative Associate II, to function as a Senior Eligibility Supervisor, who will:

Direct, coordinate and supervise the activities of the Eligibility Units, involved in making initial and continuing eligibility determinations for consumers who are applying for Public Assistance including Medicaid, Emergency Housing Services and/or Food Stamps.

Oversee the review of difficult and priority cases to resolve problems related to the expedited processing of cases that qualify for exception to policy grants including Case by Case Financial Assessment Authorizations (CBCFA) and Case Progress Actions (CPD) grants. Ensures that these monetary actions for rehousing, furniture, clothing and utilities are granted when deemed necessary, and with appropriate documentation.

Interpret State, Federal and departmental mandatory HASA Public Assistance eligibility policies and procedures and assures that eligibility determinations are consistent with applicable laws and policies.

Prepare administrative reports on the Eligibility Unit's activities (Face to Face Call Ins, Special Grants, Follow up Interviews for 108Ks, E scheduling, etc.) for submission to the Eligibility and Support Manager.

Conducts and participates in conferences with Eligibility Supervisors regarding the functioning of the unit’s productivity to ensure that eligibility determination is carried out efficiently and effectively in a timely manner; makes recommendations for improvements when needed.

Train staff to ensure that they have the necessary knowledge to make Public Assistance eligibility determinations and recertifications; ensures that staff is abreast on new and/or revised rules and procedures pertaining to Public Assistance eligibility criteria.

Disseminate work and monitors the flow and status of assignments to ensure that mandated timeframes be adhered to. Monitors time and leave records for subordinates.

Salary Range: $66,672.

Work Location: 890 Garrison Avenue, Bronx, NY

Hours/Schedule: 9:00a- 5:00p

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Minimum Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.