Senior Electronic Trading Specialist

Socket.dev; Boston (MA); On-site; USD 105,000 - 130,000; Full time

Job summary

Socket.dev is seeking a Senior Electronic Trading Specialist in Boston (or New York) to oversee Linedata ETS clients' electronic trading needs. You will manage onboarding, certify configurations of the Linedata OMS, and coordinate FIX connectivity with client partners.

In this mid-level IC role, you will provide 2nd line FIX support, collaborate with internal teams on feature delivery, and participate in weekend maintenance windows as needed.

Qualifications

• Bachelor's degree preferred.
• 5+ years of experience in a financial services or software client support environment, preferably supporting OMS/EMS platforms.
• Ambitious, self-driven and able to thrive in a fast-paced environment.
• Ability to assess risks and urgency relating to deliverables.
• Strong collaboration and teamwork abilities.
• Excellent written and oral English communication skills.
• Exposure to buy-side investment and trading applications (OMS/EMS).
• Knowledge of IT infrastructure and Windows OS in a support setting.
• Solid business acumen with trading/portfolio management awareness.
• Flexibility to adapt to non-standard business hours including holidays.

Responsibilities

• Technical account management of assigned Linedata ETS clients; ensure high service delivery and client satisfaction.
• Manage onboarding and certification process for existing and new Linedata ETS clients.
• Gather and analyze client requirements; create FIX specification and workflow design.
• Configure and test FIX connectivity between Linedata trading systems and client trading partners.
• Provide 2nd line support for FIX issues to clients and Helpdesk.
• Collaborate with internal Linedata teams to drive new trading functionality and bug fixes to completion.
• Perform FIX certifications with all endpoints including liquidity of partner integrations.
• Work on related internal projects designated by the manager.
• Participate in team initiatives and training to improve productivity and learning.

Skills

FIX protocol

Client relationship management

OMS/EMS experience

Networking basics

Problem solving

Education

Bachelor's degree

Tools

SQL

SQL Server

FIX testing tools

Job description

The Senior Electronic Trading Specialist role is a mid-level individual contributor position in the Electronic Trading Services team based in Boston (or NY), responsible for managing all aspects of Linedata clients' electronic trading needs, including but not limited to project management, certification and configuration of the Linedata OMS, client and broker relationship management and telecommunications provisioning. Additionally, the Senior Electronic Trading Specialist will provide application issue escalation for 1st tier Production Services team and visit clients from time to time.

This position will require some weekend availability for maintenance, upgrades, and other potential project related work.

Essential Duties/Responsibilities

• Technical account management of assigned Linedata ETS clients; ensure high level of service delivery and client satisfaction.
• Manage onboarding and certification process for existing and new Linedata ETS clients.
• Gather and analyze client requirements; create FIX specification and workflow design.
• Configure and test FIX connectivity between Linedata trading systems and client trading partners.
• Provide 2nd line support for all FIX issues to Linedata ETS clients and Linedata Helpdesk.
• Work closely with internal Linedata teams to drive new trading functionality and bug fixes to completion.
• Perform FIX certifications with all requested FIX endpoints including liquidity of all partner integrations (broker algorithmic interfaces, etc.).
• Work on related projects as designated by manager (internal projects, assistance to other groups within Linedata, etc.).
• Participate in team and company initiatives (attend weekly meetings and report back to team, contribute to internal projects to improve productivity and learning, assist in training, etc.).

Requirements

• Bachelor's degree preferred.
• 5+ years of experience in a financial services or software client support environment, preferably supporting OMS/EMS platforms.
• Candidates must be ambitious, self-driven, and looking to work in a fast-paced environment.
• Ability to quickly and confidently assess risks, and associated urgency as it pertains to deliverables/tasks as they arise.
• Ability to thrive in a collaborative and team driven environment.
• Strong problem solving and troubleshooting skills.
• Excellent oral and written English language communication skills.
• Required exposure to buy-side investment and trading applications specifically Order and Execution Management Systems.
• Knowledge of IT infrastructure and Windows OS in a support related setting.
• Solid business acumen and awareness of trading/portfolio management/trade operations implications of decisions.
• Ability to function in an environment that requires flexibility, good judgment and sound decision-making based on limited information and/or extreme conditions.
• Ability to work during non-standard business hours including public/market holidays as needed.

Required Technical Skills

• Strong knowledge of the Financial Information Exchange (FIX) protocol and basic networking concepts is required.
• Understanding of networking fundamentals, including TCP/IP and encryption/security protocols such as PGP, SSL, and TLS.

Preferred Technical Skills

• Ability to write and interpret complex SQL queries.
• Working knowledge of database access and management tools, such as SQL Server Management Studio.

Compensation & Benefits (general)

The on-target earnings (OTE) for this role are expected to range from $105,000 to $130,000, including base salary and variable pay. Final compensation will be determined based on several factors, including the candidate’s experience, qualifications, geographic location, and market expertise.

Comprehensive benefits: health insurance, retirement plans, paid time off, and wellness programs

Linedata regularly reviews compensation programs to support equity, reward performance, and reflect evolving market conditions.

Commitment to Diversity:

We recognize, celebrate, and seek to increase diversity across our organization. Diversity is an asset to organizations and linked to better performance. It is an integral part of how we do business and imperative to our success. As an international Group, we also believe that our people need to reflect our clients and local communities.

Linedata is an Equal Opportunity Employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.