Alpha Front Office Services, Vice President

State Street; Berwyn (PA); On-site; USD 115,000 - 198,000; Full time

Benefits offered by this job

401K with company match

Medical, dental, vision insurance

Paid time off

Job summary

State Street seeks a Senior Front Office Trading Support Lead to oversee daily production trading for multiple clients and coordinate with Front Office staff. You will manage a team, enforce SLAs, and drive risk controls while guiding audits and process improvements.

Required are 12+ years in finance/trading ops, leadership ability, and strong Python/SQL skills. Salary range is listed and benefits are provided; role is based in the United States.

Qualifications

• Bachelor’s degree in finance, accounting or economics or equivalent work experience.
• 12+ years in related industry with 6+ years in operational trading/trading support.
• Strong leadership, attention to detail and client relationship skills.
• Experience with Domestic and International financial instruments and trading operations.

Responsibilities

• Oversee day-to-day team responsibilities with risk management and controls.
• Lead audits, ensure staff work is reviewed and documented procedures followed.
• Mentor, onboard and train new staff and cross-train existing members.
• Interface with Front/Middle/Back offices and external clients on complex matters.
• Produce ad-hoc reports and participate in special projects and client onboarding.

Skills

Leadership

Team management

Front Office trading knowledge

Python/SQL/VBA/Macro experience

Education

Bachelor's degree in finance, accounting, or economics

Master’s Degree in Finance (optional)

Tools

Python

SQL

VBA

Macro

Job description

Who we are looking for

The position will support and maintain the production trading of multiple clients. The position will interface daily with the client’s Front Office Trade Management desk staff and act as a subject matter expert and escalation point. Position has daily Client SLA’s and must ensure the team meets internal deadlines in order for the client to trade on time. Triage complex front office product and trading queries. Familiarity with trading software, SQL, as well as excellent interpersonal skills in a Front Office Trading support role. Comfortable with order execution issues, product issues, and proficient in relationship building with trading staff.

Why this role is important to us

Position will interact and provide support to numerous teams and departments within the organization, including Portfolio Services, Trade Settlement, Performance, Reconciliation and others, and act as a subject matter expert for Front Office. Role will include working with the Front/Middle/Back office daily. Build cooperative and professional internal/external relationships and utilizes all available resources throughout the organization to achieve company, team, and client goals.

What you will be responsible for

• Oversee the day to day responsibilities of the team by developing a strong risk management and controlled environment.
• Eliminate risk incidents and inadvertent data disclosures.
• Take a lead role in any internal or external audits.
• Confirm the completion of the review and verification of the staff's work on a daily basis, enforcing stringent procedures and controls.
• Assist in the review and verification process as needed.
• Ensure documentation protocols are followed.
• Conduct high-level analysis in specific areas of expertise, identify and resolve work-processing issues, make suggestions to streamline operations and implement.
• Perform a team lead function.
• Act as a subject matter expert and provide guidance to other employees; including training for new team members, and cross training for existing team members.
• Take active role in new employee onboarding.
• Research complex issues and inquiries.
• Resolve discrepancies and take action on complex and escalated matters from external clients and internal departments.
• Approve documented workflow, procedures and controls.
• Ensure documented procedures and checklists are maintained and up to date.
• Determine impact of activity to other areas.
• Make proactive recommendations and solutions for problem resolution.
• Interface with senior level internal and external clients and other departments on complex matters and inquiries.
• Ad-hoc reporting, including daily, weekly and monthly metrics.
• Engage in complex special projects and assignments including new client onboardings and integrations/upgrades.

What we value

• Performs work independently and analyzes and recommends solutions to complex and non-routine issues and special projects.
• Develops processes, procedures and controls.
• Handles regular independent interaction with client contacts.
• Focus of job on performing complex tasks and providing business and technical expertise in support of multiple clients.
• Acts as an advisor to other areas of the organization.

Education & Preferred Qualifications

• Bachelor's degree with emphasis in finance, accounting, or economics or equivalent work experience in finance or accounting.
• Master’s Degree in Finance optional but preferred.
• 12 plus years related industry experience including 6 years of operational trading & trading support experience minimum
• Working knowledge of Domestic and International financials and all related financial trading instruments
• Detailed understanding of Front/Middle/Back Office Finance Operations
• Strong leadership and attention to detail
• Ability to manage a team of 3-8
• Ability to develop business relationships within and outside the organization
• Excellent interpersonal, communication, organizational and problems solving skills
• Ability to multi-task, balance workload and work in a deadline oriented position
• Ability to meet aggressive SLA Deadlines
• Computer proficient including spreadsheet and database applications- Python/SQL/VBA/Macro experience
• Previous trading software experience

Salary Range:

$115,000 - $197,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

End Date:

September 30, 2026