Senior Electrical Local Product Engineer – Field Support

Jaguar Land Rover; Mahwah, Irvine, Portland (NJ, CA, OR); Vor Ort; USD 101.000 - 155.000; Vollzeit

Benefits dieser Stelle

Global Bonus Program

Health care coverage

401(k) and retirement plans

Generous time off

Zusammenfassung

Jaguar Land Rover in Mahwah, NJ is seeking an Electrical Local Product Senior Engineer to provide class-leading engineering expertise addressing complex customer vehicle issues with pace and quality. The role connects with UK engineering, quality, and regional market teams to ensure rapid, root-cause resolutions.

The position reports to the Local Product Engineering Global DP Manager, NA and requires collaboration across markets to deliver customer love and engineering excellence.

Qualifikationen

• Bachelor's or Graduate Degree in Electrical, Software, or applicable Digital Platform related Engineering field.
• 3+ years of Electrical engineering experience with CAN architecture and networks.
• Excellent understanding of Electrical (DP Digital Platform) commodity systems.
• Six-Sigma training is a distinct advantage.
• Strong ability to communicate technical information to stakeholders.
• Willingness to travel for vehicle investigations and fact-finding.

Aufgaben

• Triage, assess, and resolve client quality issues in the field using the ITS process.
• Support achievement of departmental KRAs as SME for Electrical DP commodity.
• Collaborate with market teams to prevent repurchase and improve customer experience.
• Provide on-site support to resolve complex customer cases with data gathering.
• Escalate high-risk systemic issues and drive rapid resolution.
• Lead PRA activity with UK engineering and manufacturing partners.
• Share knowledge with markets and foster a one-team mentality.

Kenntnisse

Electrical engineering

CAN architecture

Problem solving

Communication of technical information

Ausbildung

Bachelor's or Graduate Degree in Electrical/Software/DP Engineering

Tools

INCA

Corvus

Vehicle Spy

Canalyser

Jobbeschreibung

Jaguar Land Rover in Mahwah, NJ is seeking an Electrical Local Product Senior Engineer to provide class-leading engineering expertise addressing complex customer vehicle issues with pace and quality. The role connects with UK engineering, quality, and regional market teams to ensure rapid, root-cause resolutions.

The position reports to the Local Product Engineering Global DP Manager, NA and requires collaboration across markets to deliver customer love and engineering excellence.