Senior Electrical Field Solutions Specialist

Integra Mission Critical; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Healthcare coverage

Life and disability insurance

Flexible benefits options

Generous paid time off

Education assistance

Job summary

Integra Mission Critical in Houston seeks a Field Service Solutions Specialist Electrical, the senior electrical SME supporting the full lifecycle of electrical systems used in our mission critical modular data centers. Based inside Integra’s factories, you will gain first-hand knowledge of equipment and provide advanced L2 technical support from manufacturing to field deployment.

You will travel to customer sites, lead electrical troubleshooting, interpret schematics, train field technicians,

Qualifications

• 3 years of electrical field service or industrial installation experience.
• High school diploma or GED required.
• Vocational/technical training in Electrical Technology preferred.
• Completion of an electrical apprenticeship preferred.
• Experience interpreting electrical diagrams and technical manuals.

Responsibilities

• Serve as the embedded electrical SME at Integra's factories to gain firsthand understanding of electrical assemblies, power distribution systems, controls and component integration.
• Support factory testing FAT procedures, commissioning and QA verification for electrical equipment before shipment.
• Provide feedback to engineering and manufacturing teams on recurring issues, design improvements, and field performance insights.
• Act as the primary L2 electrical technical support escalation point for the Field Service team.
• Provide remote support for advanced troubleshooting, diagnostic walk-throughs and corrective action planning.
• Travel to customer sites as needed to assist with complex electrical failures, commissioning challenges or escalated service events.
• Interpret electrical schematics, wiring diagrams, single line diagrams and controls documentation to determine root causes and propose solutions.
• Support factory-based electrical training for Field Service Technicians including hands-on instruction, safety practices and system operation.
• Oversee installation testing, troubleshooting and repair of electrical systems at customer sites when escalation is required.
• Conduct preventive maintenance and ensure system performance aligns with mission-critical reliability expectations.
• Complete accurate service reports, work orders and corrective action documentation.
• Maintain tools, test equipment and service vehicles in proper condition.
• Promote safe work practices, PPE usage, LOTO procedures and adherence to engineering standards.

Job description

Integra Mission Critical in Houston seeks a Field Service Solutions Specialist Electrical, the senior electrical SME supporting the full lifecycle of electrical systems used in our mission critical modular data centers. Based inside Integra’s factories, you will gain first-hand knowledge of equipment and provide advanced L2 technical support from manufacturing to field deployment.

You will travel to customer sites, lead electrical troubleshooting, interpret schematics, train field technicians,