Generator Systems Field Specialist - Expert L2 Support

Integra Mission Critical; Houston (TX); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Comprehensive healthcare

Paid time off

Education assistance

Retirement savings

Job summary

Integra is seeking a Field Service Solutions Specialist Generator SME in Houston to serve as the on-site expert for modular data centers and mission-critical generator systems. The role covers full lifecycle technical leadership—from build and testing to field commissioning, troubleshooting and ongoing service performance.

You will lead Level 2 diagnostics, perform root cause analyses, train technicians, support customer and vendor engagements, and collaborate with engineering and QA to improve

Qualifications

• 3 years of generator field service experience including installation, commissioning, maintenance and repair.
• Experience performing load bank tests and diagnosing advanced failures.
• L2 technical support or mentoring junior technicians is desirable.
• Experience with modular data center infrastructure is a strong advantage.
• Expert level knowledge of industrial generator systems (diesel/natural gas engines, alternators, governors, control panels, fuel delivery).
• Willingness to travel frequently.
• Ability to read schematics and technical manuals.

Responsibilities

• Provide on-site generator support across manufacturing locations.
• Lead advanced diagnostics for mechanical, electrical, fuel, and control systems.
• Perform root cause analysis and implement corrective actions.
• Lead factory acceptance testing (FAT) processes and commissioning.
• Create troubleshooting guides and knowledgebase content.
• Deliver generator training to field technicians.
• Maintain accurate service records and safety documentation.

Skills

L2 technical support

Diagnostics

Schematics reading

Wiring diagrams

Load calculations

Technical manuals

Communication skills

Travel willingness

Education

High school diploma or GED

Associate degree in Electrical/Mechanical Power Generation or related field

Generator training programs

Tools

Diesel engines

Natural gas engines

ATS control panels

Fuel delivery systems

Job description

Integra is seeking a Field Service Solutions Specialist Generator SME in Houston to serve as the on-site expert for modular data centers and mission-critical generator systems. The role covers full lifecycle technical leadership—from build and testing to field commissioning, troubleshooting and ongoing service performance.

You will lead Level 2 diagnostics, perform root cause analyses, train technicians, support customer and vendor engagements, and collaborate with engineering and QA to improve