Field Service Lead - Electrical

Integra; Houston (TX); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive healthcare

Life and disability insurance

Flexible benefits

Generous paid time off

Tuition assistance

Retirement plan

Job summary

Integra in Houston seeks a Field Service Lead with strong electrical expertise to oversee field operations, support service teams, and ensure high-quality customer service. This role blends hands-on technical leadership with client coordination across installation, maintenance, and repair of electrical systems.

This position requires 5+ years in electrical field service, including 2+ years in a lead role, and travel to customer sites.

Qualifications

• Associate or Bachelor’s degree in Electrical Engineering, Industrial Technology, or related field preferred; equivalent work experience accepted.
• 5+ years of experience in electrical field service, with at least 2 years in a lead or supervisory role.
• Strong knowledge of electrical systems, including motors, controls, power distribution, and automation equipment.
• Proficiency in troubleshooting electrical schematics, wiring diagrams, and control systems.
• Excellent leadership, communication, and organizational skills.
• Ability to travel to customer sites as needed.
• OSHA or other relevant safety certifications a plus.
• Primarily field‑based with regular travel to customer sites.
• Requires the ability to work in industrial, manufacturing, and outdoor environments.
• May require overtime, weekend, or on‑call support depending on service demands.

Responsibilities

• Lead and support field service technicians in performing installation, maintenance, and repair of electrical systems and equipment.
• Act as the primary point of contact for escalated technical issues, providing advanced troubleshooting and problem‑solving support.
• Plan, assign, and monitor daily service activities to ensure projects are completed safely, efficiently, and in compliance with company standards.
• Train, mentor, and evaluate field technicians to strengthen team capabilities and performance.
• Coordinate with project managers, engineering, and customers to resolve service needs and ensure client satisfaction.
• Maintain accurate service records, documentation, and reports.
• Ensure compliance with safety regulations, electrical codes, and company policies.
• Support continuous improvement by identifying opportunities for process, equipment, or training enhancements.

Skills

Electrical systems

Troubleshooting

Leadership

Field service management

Travel readiness

Safety certifications

Education

Bachelors in Electrical Engineering (or related)

Job description

The Opportunity

Field Service Lead will have a strong background in electrical systems to oversee field operations, support service teams, and ensure high-quality customer service. This role requires both hands‑on technical expertise and leadership skills to manage field technicians, troubleshoot complex electrical issues, and coordinate with clients and internal teams.

Location: Houston, TX

Department: DEPTEC

What you will do

• Lead and support field service technicians in performing installation, maintenance, and repair of electrical systems and equipment.
• Act as the primary point of contact for escalated technical issues, providing advanced troubleshooting and problem‑solving support.
• Plan, assign, and monitor daily service activities to ensure projects are completed safely, efficiently, and in compliance with company standards.
• Train, mentor, and evaluate field technicians to strengthen team capabilities and performance.
• Coordinate with project managers, engineering, and customers to resolve service needs and ensure client satisfaction.
• Maintain accurate service records, documentation, and reports.
• Ensure compliance with safety regulations, electrical codes, and company policies.
• Support continuous improvement by identifying opportunities for process, equipment, or training enhancements.

Required Qualifications

• Associate or Bachelor’s degree in Electrical Engineering, Industrial Technology, or related field preferred; equivalent work experience accepted.
• 5+ years of experience in electrical field service, with at least 2 years in a lead or supervisory role.
• Strong knowledge of electrical systems, including motors, controls, power distribution, and automation equipment.
• Proficiency in troubleshooting electrical schematics, wiring diagrams, and control systems.
• Excellent leadership, communication, and organizational skills.
• Ability to travel to customer sites as needed.
• OSHA or other relevant safety certifications a plus.
• Primarily field‑based with regular travel to customer sites.
• Requires the ability to work in industrial, manufacturing, and outdoor environments.
• May require overtime, weekend, or on‑call support depending on service demands.

How We Support You

• Performance‑driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
• Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well‑being.
• Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
• Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work‑life balance.
• Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
• Planning for the future – Retirement and savings programs that help you achieve long‑term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission‑critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem‑solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre‑employment testing, a job interview or to otherwise participate in the hiring process, please contact [e-mail]