Senior Electrical Field Service Engineer

Industrial Electric Mfg. (IEM); Fort Bragg (NC); Sur place; USD 75 000 - 110 000; Plein temps

Résumé du poste

IEM in Fort Bragg, NC seeks a Senior Field Service Representative to perform advanced start-up, commissioning, installation, testing, and repair of IEM equipment. You will resolve complex issues and mentor field technicians while supporting critical customer engagements.

Travel up to 75% for field assignments across customer sites, data centers, and manufacturing facilities, applying strong diagnostic skills and strong safety practices to ensure high-quality, on-time service.

Qualifications

• Associate degree or equivalent with power distribution systems experience preferred.
• Minimum 3+ years of related electrical/field service experience.
• Ability to read wiring diagrams, schematics, and service docs.
• Strong diagnostic, problem‑solving, and communication skills.

Responsabilités

• Independently perform advanced start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment.
• Install, inspect, and support electrical/mechanical components and subassemblies.
• Lead or support complex field service activities and coordinate with internal teams.
• Document service activities, root cause analysis, corrective actions, and follow-up items.

Connaissances

Field service expertise

Electrical troubleshooting

Customer communication

Mentoring

Formation

Associate degree or equivalent

Power distribution systems experience

Description du poste

IEM in Fort Bragg, NC seeks a Senior Field Service Representative to perform advanced start-up, commissioning, installation, testing, and repair of IEM equipment. You will resolve complex issues and mentor field technicians while supporting critical customer engagements.

Travel up to 75% for field assignments across customer sites, data centers, and manufacturing facilities, applying strong diagnostic skills and strong safety practices to ensure high-quality, on-time service.