Senior EHR Care Everywhere Analyst

Healthtech Inc; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Healthtech Inc is seeking a Care Everywhere Senior Analyst to provide EHR design and advanced troubleshooting services for complex clients. The role involves managing system requests, performing analysis of workflows, and ensuring EHR application stability.

Candidates should possess a Bachelor’s degree (or equivalent experience), with strong problem-solving and communication skills. Epic Certification, alongside 3–5+ years in EHR support, is preferred. On-call rotation outside core hours may be required.

Qualifications

• Epic Certification in Care Everywhere and strong understanding of its functionality.
• 3–5+ years of experience implementing, training, or supporting EHR modules.
• Prior experience with ticketing systems and change management processes.

Responsibilities

• Perform advanced troubleshooting within EHR applications for complex customers.
• Fulfill system requests by analyzing issues and translating needs into specifications.
• Manage multiple customer assignments with minimal oversight.

Skills

Problem-solving skills

Effective communication

Attention to detail

Customer service

Education

Bachelor’s degree in a related field or 8+ years of industry experience

Tools

Microsoft Office

Ticketing systems

Job description

Healthtech Inc is seeking a Care Everywhere Senior Analyst to provide EHR design and advanced troubleshooting services for complex clients. The role involves managing system requests, performing analysis of workflows, and ensuring EHR application stability.

Candidates should possess a Bachelor’s degree (or equivalent experience), with strong problem-solving and communication skills. Epic Certification, alongside 3–5+ years in EHR support, is preferred. On-call rotation outside core hours may be required.