Senior Education Hardware Technician

Alabama State Department of Education; Mountain Brook (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Mountain Brook Board of Education in Mountain Brook, AL is seeking a Senior Level Technician in Hardware to image and configure computers, Chromebooks, and laptops, and to maintain classroom and office technologies. The role includes management of network printers, setup for presentations, and collaboration with the Director of Technology.

Ideal candidates will have extensive experience with Windows, macOS, iPad, Chromebooks, and MDMS, plus strong hardware maintenance skills and reliability in

Qualifications

• Experience with current Windows, Chrome and Apple operating systems.
• Experience with configurations, and troubleshooting Windows laptops and desktops/towers; MAC computers, various laptops and iPads; Chromebooks, and network printers
• Experience with network and local machine software installations.
• Experience with device management and MDM programs.
• Experience with imaging.

Responsibilities

• Image/configure computers, Chromebooks, and laptops.
• Configure and set up network printers and copiers.
• Set up and move technologies as necessary per rotation schedule and directives.
• Set up and break down of technology equipment for presentations and training.
• Perform hardware maintenance and upgrades including workstations.
• Maintain and repair/replace classroom, office, and meeting room technologies.
• Troubleshoot panels, projectors and replace projector bulbs.
• Install and troubleshoot document cameras.
• Maintain inventory of necessary parts and determine replacement needs.
• Provide technical support in all areas deemed necessary by the Director of Technology.
• Respond to service requests in a timely fashion and ensure completion.
• Maintain documentation in all areas of responsibility.
• Communicate service request progress to site tech coordinators via conference, email, voicemail, or notes.
• Serve as liaison with vendors as appropriate.
• Work with Network Administrator to ensure a safe and secure network.
• Maintain Dell Certification.
• Other duties as assigned by the Director of Technology.

Skills

Windows/macOS troubleshooting

Device imaging & deployment

MDM programs

Networking printers & copiers

Hardware maintenance

Job description

Mountain Brook Board of Education in Mountain Brook, AL is seeking a Senior Level Technician in Hardware to image and configure computers, Chromebooks, and laptops, and to maintain classroom and office technologies. The role includes management of network printers, setup for presentations, and collaboration with the Director of Technology.

Ideal candidates will have extensive experience with Windows, macOS, iPad, Chromebooks, and MDMS, plus strong hardware maintenance skills and reliability in