Senior eDiscovery Project Manager

Contact Discovery Services LLC; United States; Remote; USD 125,000 - 150,000; Full time

Job summary

Contact Discovery Services LLC, a leading eDiscovery technology and consulting firm, is seeking a Senior Project Manager to administer and oversee casework across the EDRM with a focus on Relativity. Location is remote.

The ideal candidate has extensive Relativity admin experience, Relativity Certified Administrator certification, and strong communication skills to work with attorneys, developers, and clients. Knowledge of EDRM and litigation lifecycle is essential.

Qualifications

• 5+ years Relativity administrator experience in the litigation support industry.
• Relativity Certified Administrator certification.
• Experience communicating effectively with attorneys, client support staff, and internal team members.
• Expertise of the electronic discovery reference model (EDRM).
• Knowledge of litigation lifecycle or experience managing litigations.
• Proficiency with Windows operating systems and the Office product suite.
• Strong organizational skills with attention to detail.
• Ability to work under pressure with multiple deadlines.
• Experience troubleshooting applications and communicating results to support teams.

Responsibilities

• Work closely with departments to complete complex projects in a fast-paced, deadline-driven environment.
• Independently manage numerous concurrent eDiscovery and litigation projects within Relativity from processing through review and production.
• Administer Relativity components: users, groups, permissions, fields, dashboards, searches, batch sets, dtSearch indexes, processing, imaging, productions, custom objects, event handlers, ARM, analytics, and active learning.
• Provide reporting to case administrators on workspace metrics, user activity, and other document-based metrics.
• Perform quality checks and detailed analysis on work products prior to production or further review.
• Knowledge of Relativity Server and RelativityOne.
• Develop custom workflows across the full scope of the EDRM to fit client needs.
• Support the business development team with engineering input.
• Mentor junior team members with escalation points and additional support.

Skills

Relativity administration

Relativity Certified Administrator

Communication

EDRM knowledge

Litigation lifecycle

Windows OS

Office suite

Organizational skills

Time management

Troubleshooting

Job description

Senior eDiscovery Project Manager

Contact Discovery Services - Washington, DC

Location: Remote
Start Date: Negotiable

A leading eDiscovery technology and consulting firm headquartered in Washington, DC is looking for a Senior Project Manager in the eDiscovery space to administer and manage casework throughout the EDRM while focusing on Relativity.

The qualified candidate should have extensive administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases so an extensive knowledge of the full EDRM, legal case management, and litigation lifecycle is important for all members of the team. Development and innovation are also a priority within the organization so candidates able to demonstrate a technical understanding of relational databases and/or experience developing custom scripts will be prioritized.

This position includes working with a variety of internal & external team members including fellow Project Managers, business development team, attorneys, company or government representatives, and other legal staff.

DUTIES OF THE POSITION:

• Work closely with all other departments to complete complex projects in a fast-paced, deadline-driven environment
• Independently manage numerous concurrent eDiscovery and litigation projects within the Relativity document review platform from processing through review and production including:
  • Expertise with managing users, groups, permissions, fields, choices, layouts, views, dashboards, searches, STRs, batch sets, dtSearch indexes, processing, imaging, productions, custom objects, event handlers, ARM, structured analytics, conceptual analytics, and active learning
  • Understanding with administering applications, scripts, agents, queues, and various components of Relativity infrastructure
  • Provide reporting to case administrators related to workspace metrics, user activity, or other requested document-based metrics
  • Perform quality checks and detailed analysis on work products prior to document production or additional levels of review
  • Knowledge of both Relativity Server and RelativityOne
• Independently and proactively provide consultation tailored to fit the specific needs of clients and cases by recommending and developing custom workflows through the full scope of the EDRM
• Use industry standard processes to facilitate data collections, ECA workflows, data reuse and repository workflows, document reviews, and document productions
• Expertise in working with both traditional data sources such as email and modern data sources such as cloud storage providers, mobile devices, and short message data
• Develop custom innovations
• Provide engineering support to the business development team
• Assist junior team members by providing escalation points, training, and additional support.

EXPERIENCE & QUALIFICATIONS:

• 5+ years Relativity administrator experience with expertise in the litigation support industry including evolution of product offerings and changing dynamics/expectations
• Relativity Certified Administrator certification
• Experience communicating effectively & tactfully both verbally and in written format to all relevant technical & non-technical stakeholders including attorneys, client support staff, and internal team members
• Expertise of the electronic discovery reference model (EDRM)
• Knowledge of litigation lifecycle or experience managing litigations
• Proficiency with Windows operating systems and the Office product suite
• Ability to demonstrate superior organizational skills with an acute attention to detail
• Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines
• Experience troubleshooting applications and communicating results to support teams

THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:

• Relativity Specialist certifications including Relativity Expert/Master status
• Experience with basic scripting in XML, Java, or HTML languages

SALARY RANGE:

• $125,000.00 - $150,000.00

ABOUT CONTACT:

Contact Discovery Services delivers best in class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering "outside-the-box" solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast paced environment then we want to hear from you.