Senior eDiscovery Project Manager

Innovative Driven; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Innovative Driven is seeking a Senior eDiscovery Project Manager to join its fast-growing Client Services team in the United States. You will oversee client accounts, coordinate across multiple projects, and ensure delivery within budget and schedule.

Responsibilities include leading kick-off calls, applying EDRM best practices, and maintaining quality control across deliverables. Proactive communication and record-keeping are essential to success.

Qualifications

• BA/BS degree or seven years in litigation support/related role.
• Extensive hands-on experience with Relativity and technology-assisted review.

Responsibilities

• Oversee Client Services accounts and act as primary point of contact during shifts.
• Develop and maintain strong client relationships across multiple projects.
• Initiate project kick-off calls and manage budget, scope and timelines.
• Provide guidance on EDRM best practices to stakeholders.
• Perform quality control and ensure deliverables meet SOPs and standards.
• Create and execute project plans to ensure on-time delivery of tasks.
• Distribute project reports and key metrics to clients and internal teams.
• Manage Relativity admin functions in live project databases as needed.
• Document project details, tracking logs, and case reports for transparency.

Skills

Problem-solving

Client communication

Team collaboration

Multi-project management

Education

BA/BS degree or7 years in litigation support

Tools

Relativity

Job description

Innovative Driven is currently seeking a Senior eDiscovery Project Manager to join and serve as an integrated member of Innovative Driven’s fast-growing Client Services department, ensuring consistently proactive round-the-clock client support for multiple assigned projects from kick-off through delivery, resource allocation, and quality control.

Responsibilities:

• Oversee Innovative Driven Client Services accounts and serve as assigned clients’ primary point of contact during shift
• Interact with multiple clients to develop and reinforce strong client relationships
• Initiate project kick-off calls and ensure project is kept within budget, scope, and expected timeline
• Consult and provide expertise to internal and external stakeholders regarding best practices in EDRM
• Provide and document final quality control and assurance measures on key client deliverables
• Ensure that quality control SOPs are implemented, and standards are met for all project deliverables
• Develop and execute project plans that guarantee successful completion and on-time delivery of project tasks
• Execute and/or delegate incoming client requests within the Innovative Driven Client Services team
• Distribute project reports and key metrics based on internal and external client requirements
• Successfully execute Relativity administrative functions in live project databases as needed
• Provide and maintain accurate, proactive, and concise communication and record keeping on all project details, such as tracking logs, project specifications, case reports, and project deliverables
• Follow Innovative Driven SOPs related to project tracking, ticket submission, time entry, email response times, and interdepartmental support outreach

Qualifications:

• BA/BS degree or seven years in litigation support/legal industry role
• Minimum five years in an eDiscovery Project Management role
• Minimum five years of extensive, hands‑on, daily work in Relativity, including processing and technology assisted review technologies. Preference for candidates with Relativity certifications (RCA, RCU, etc.)
• Knowledge of the entire EDRM, from collections through production

Skills:

• Proactive problem‑solving skills and proven capacity to leverage expertise to proactively anticipate client needs
• Strong teamwork, communication, and interpersonal skills
• Demonstrated experience managing multiple concurrent projects under tight deadlines