Senior Edge Cloud Engineer

Fastly

San Francisco (CA)

Hybrid

USD 122,280 - 172,632

Full time

14 days+

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Benefits offered by this job

Hybrid work model
Equity program
Discretionary bonus
Medical, dental, vision insurance
401(k) with company match
Paid holidays

Job summary

Fastly is seeking a Senior Cloud Engineer to serve as the architect for strategic customers, helping them optimize delivery, footprint, and user experience on the Fastly platform.

You'll own technical engagements, troubleshoot issues, and present solutions to both technical and non-technical stakeholders, with opportunities to travel. Remote work options are available for US-based candidates.

Qualifications

  • 5+ years Pre-Sales or Post-Sales experience in relevant roles.
  • Hands-on role requiring practical problem solving and coding.
  • Strong understanding of networking and web protocols (HTTP/s, TCP, TLS, DNS).

Responsibilities

  • Act as the resident Fastly architect for customers and champion their needs.
  • Develop technical relationships to understand teams, infrastructures, and problems.
  • Post-sales implementation of Fastly products and document configurations for troubleshooting.
  • Investigate and recommend improvements to customer implementations of Fastly tech stack.
  • Introduce new Fastly products aligned with customer needs.
  • Coordinate with internal teams to support customer strategies.
  • Participate in regular customer meetings on-site or via video/phone.
  • Track and report customer account health to leadership.

Skills

Pre-Sales experience
Networking basics
HTTP/TLS/DNS
Scripting (Python/Go)
Cloud platforms (AWS/Azure/GCP)
Customer-facing
Presentation skills

Tools

Varnish

Job description

Fastly is seeking a Senior Cloud Engineer to serve as the architect for strategic customers, helping them optimize delivery, footprint, and user experience on the Fastly platform.

You'll own technical engagements, troubleshoot issues, and present solutions to both technical and non-technical stakeholders, with opportunities to travel. Remote work options are available for US-based candidates.

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