Senior EDA Customer Success Manager – Enterprise

Anite; Tempe (AZ); On-site; USD 215,000 - 359,000; Full time

Job summary

Keysight Technologies Inc. is seeking an EDA Customer Success Manager to partner with large enterprise accounts, owning the technical relationship across engineering teams and executives.

You will drive adoption, coordinate cross-functional experts, and shape design workflows to maximize value from Keysight software. With extensive RF/microwave and EDA experience, you will lead TRMs, trainings, and design-flow initiatives while communicating customer needs back to product teams.

Qualifications

• Bachelor's degree or equivalent in Electrical Engineering or a closely related field.
• Eight or more years in engineering, applications engineering, or EDA, at Expert level.
• Five+ years hands-on experience using EDA software to model, simulate, or analyze designs.
• Specialized depth in RF/microwave, high-speed digital, or related areas.
• Ability to understand complex customer design flows and lead software evaluations.
• Strong written, verbal, and presentation skills for senior stakeholders.
• Experience leading complex technical projects across teams and priorities.
• Willingness to travel ~25–40% to customer locations and events.

Responsibilities

• Develop and lead technical customer-success plans aligning EDA solutions with customer workflows.
• Build trusted relationships with engineers, leaders, and executive stakeholders.
• Drive software adoption through training, office hours, workshops, and events.
• Increase license utilization and expand peak or extension license pools.
• Guide adoption of new tools, workflows, and capabilities in design flows.
• Maintain deep knowledge of Keysight's EDA portfolio and provide guidance.
• Understand each customer's design environment and opportunities for broader adoption.
• Stay engaged in ongoing design activities and hold on-site or virtual office hours.
• Lead Technical Review Meetings and communicate progress, risks, and opportunities.
• Coordinate cross-functional teams to address needs and ensure commitments.
• Voice customer feedback to product and development organizations for resolutions.
• Promote new products, features, and NPI initiatives through events and demos.
• Advance initiatives in 5G, RF/MW, HSD, photonics, and emerging tech.
• Identify opportunities for design-flow wins, license adoption, and deployment.
• Partner with account managers to develop plans and drive adoption and retention.
• Measure and communicate customer outcomes, including value and adoption.

Skills

EDA software proficiency

RF/microwave design knowledge

Customer-facing communication

Cross-functional collaboration

Technical leadership

Education

Bachelor's degree in Electrical Engineering (or related)

Master's degree in Electrical Engineering (preferred)

Tools

ADS

RFPro

SystemVue

IC-CAP

Job description

Keysight Technologies Inc. is seeking an EDA Customer Success Manager to partner with large enterprise accounts, owning the technical relationship across engineering teams and executives.

You will drive adoption, coordinate cross-functional experts, and shape design workflows to maximize value from Keysight software. With extensive RF/microwave and EDA experience, you will lead TRMs, trainings, and design-flow initiatives while communicating customer needs back to product teams.