Senior eCommerce Ops Analyst: AI-Driven Automation

Airgas, Inc.; Radnor (Delaware County); Vor Ort; USD 110.000 - 140.000; Vollzeit

Benefits dieser Stelle

401k matching

Tuition reimbursement

Paid holidays

Medical, dental, vision

Zusammenfassung

Airgas is seeking a Senior eCommerce Operations Analyst in Radnor, PA to optimize and automate data flows between PIM, DAM, and Commerce platforms within a headless architecture.

You will drive automated health checks, KPI-focused monitoring, and AI-assisted tooling to improve operational efficiency and artifacts documentation. Collaboration with Digital Product Management and Merchandising teams is essential.

Qualifikationen

• Bachelor's degree in a technical or business-related discipline or equivalent professional experience in eCommerce operations and data management demonstrating advanced technical logic and problem-solving skills.

Aufgaben

• Design and implement automated health-check protocols across the core tech stack (Salesforce, Coveo, Viamedici). Utilize AI tools to monitor data handshakes between platforms in headless architecture.
• Shift the team from manual reporting to exception-based monitoring with documented checks delivering actionable data.
• Identify operational friction points, present ROI-focused option evaluations (build vs buy vs AI-assisted) to leadership.
• Evolve internal utilities and automation scripts based on Merchandising feedback to stay pragmatic and relevant.
• Analyze ticket patterns to identify systemic handshake errors and translate findings into technical requirements for the DPM team.
• Own SOP library and act as AI prompt engineer to generate documentation and debug logs.
• Provide technical guidance during supplier integrations and support Merchandising to speed up data ingestion and tool usage.

Kenntnisse

eCommerce operations

Data integration

Python

JavaScript

Google Apps Script

AI tooling

Ausbildung

Bachelor's degree in technical or business field

Tools

Salesforce

Coveo

Viamedici

Jobbeschreibung

Airgas is seeking a Senior eCommerce Operations Analyst in Radnor, PA to optimize and automate data flows between PIM, DAM, and Commerce platforms within a headless architecture.

You will drive automated health checks, KPI-focused monitoring, and AI-assisted tooling to improve operational efficiency and artifacts documentation. Collaboration with Digital Product Management and Merchandising teams is essential.