Senior Ecommerce Operations Lead (Remote)

Kaiser Permanente; Downey (CA); Remote; USD 110,000 - 150,000; Full time

Job summary

Kaiser Permanente invites an experienced Ecommerce Operations consultant to lead day-to-day execution and governance for our digital commerce initiatives. You will build dashboards and data solutions using Power BI and related tools to optimize ecommerce performance.

You will align diverse stakeholders, manage complex projects, and drive change across regions, employing strong analytics, vendor collaboration, and performance measurement to deliver measurable business results.

Qualifications

• Minimum two years leadership experience.
• Bachelor's degree +8+ years in consulting/PM/analytics/ops; or Master +6+ years; or 10+ years total.
• KSAs include business acumen, change management, negotiation, and data analysis.
• Strong vendor management and stakeholder engagement skills.

Responsibilities

• Lead cross-functional stakeholders to drive initiatives and project delivery.
• Develop requirements and oversee complex business solutions.
• Manage change management and ensure governance.
• Perform advanced data analyses to inform decisions.
• Oversee vendor management and performance.

Skills

Business acumen

Change management

Negotiation

Data analysis

Project management

Stakeholder management

Communication

Education

Bachelor's degree in a related field

Master's degree in a related field

Job description

Kaiser Permanente invites an experienced Ecommerce Operations consultant to lead day-to-day execution and governance for our digital commerce initiatives. You will build dashboards and data solutions using Power BI and related tools to optimize ecommerce performance.

You will align diverse stakeholders, manage complex projects, and drive change across regions, employing strong analytics, vendor collaboration, and performance measurement to deliver measurable business results.