Remote Ecommerce Strategy & Ops Lead

Kaiser Permanente; Downey (CA); Remote; USD 90,000 - 130,000; Full time

Job summary

Kaiser Permanente is seeking a seasoned Ecommerce Operations IV to coordinate cross-functional stakeholders, advance strategic business initiatives, and manage complex programs from concept through implementation. The role emphasizes change management, vendor collaboration, and data-driven decision making in a dynamic healthcare environment.

The position is remote with potential regional deployment; requires strong communication, analytics, and program leadership skills to deliver measurable

Qualifications

• Bachelors degree from an accredited college or university and minimum five (5) years experience in consulting, project management, data analytics, operations or a related field.
• Or Masters degree in Business, Public Health, or a related field and minimum three (3) years experience in consulting, project management, data analytics, operations or a related field.
• Or minimum eight (8) years experience in consulting, project management, data analytics, operations or a related field.

Responsibilities

• Promotes learning and builds cross-functional relationships to support business outcomes.
• Manages complex projects, leads change management activities, and performs data analyses to support initiatives.
• Develops requirements for complex solutions by interfacing stakeholders and cross-functional teams.
• Provides guidance to manage vendor performance and ensures compliance with policies.
• Monitors progress, identifies risks, and develops mitigation strategies.
• Represents stakeholders in prioritization of deliverables and communicates with senior audiences.

Skills

Business Acumen

Change Management

Negotiation

Creativity

Data Analysis

Financial Acumen

Conflict Resolution

Stakeholder Management

Requirements Elicitation

Project Management

Risk Assessment

Vendor Management

Education

Bachelor's degree (related field)

Master's degree (related field)

Job description

Kaiser Permanente is seeking a seasoned Ecommerce Operations IV to coordinate cross-functional stakeholders, advance strategic business initiatives, and manage complex programs from concept through implementation. The role emphasizes change management, vendor collaboration, and data-driven decision making in a dynamic healthcare environment.

The position is remote with potential regional deployment; requires strong communication, analytics, and program leadership skills to deliver measurable