Senior Ecommerce Operations & Data-Driven Delivery Lead

Jobtailor; Bentonville (AR); On-site; USD 90,000 - 140,000; Full time

Job summary

Sam’s Club is seeking a results-driven operations leader to drive cross-functional initiatives and optimize eCommerce performance. You will use data and performance metrics to guide strategic decisions, align resources, and manage complex vendor-focused projects.

You will mentor teams, oversee dashboards, and communicate data-driven narratives to partners, while advancing daily operations and vendor relationships to improve delivery speed and cost efficiency.

Qualifications

• Bachelor's degree in IT/CS or related field with 5+ years of relevant experience, or 7+ years in related areas.
• 2 years supervisory experience.
• Extensive experience leading cross-functional operations in eCommerce.
• Strong data analysis skills informing strategic decisions.
• Excellent communication to influence stakeholders.

Responsibilities

• Lead cross-functional initiatives to enhance eCommerce operations and drive performance improvements.
• Use data analysis and performance metrics to inform strategic decisions and optimize operational efficiency.
• Manage complex projects by aligning resources, timelines, and stakeholder expectations.
• Develop and communicate business plans using market and customer analytics.
• Influence and collaborate with business partners to advance organizational goals.

Skills

Ecommerce Ops

Data Analysis

Project Management

Cross-Functional Leadership

Vendor Relationship Mgmt

Education

Bachelor's degree in IT/CS or related

7+ years experience in related area

Tools

Reporting Frameworks

Dashboards

Job description

Sam’s Club is seeking a results-driven operations leader to drive cross-functional initiatives and optimize eCommerce performance. You will use data and performance metrics to guide strategic decisions, align resources, and manage complex vendor-focused projects.

You will mentor teams, oversee dashboards, and communicate data-driven narratives to partners, while advancing daily operations and vendor relationships to improve delivery speed and cost efficiency.