Senior eCommerce Experience & Growth Specialist

Famous Supply; Akron (OH); Hybrid; USD 65,000 - 110,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Paid Time Off (Vacation and Holidays)

401K Employer Match

Bonus Opportunity

Learning and Development Opportunities

Career Growth Opportunities

Family Atmosphere

Fitness Reimbursement Program

Associate Referral Bonus Program

Job summary

Famous Supply in Akron, OH is seeking a Senior eCommerce Specialist who loves crafting great online customer experiences. You’ll own marketing automation, analytics, and optimization of our websites and mobile app, collaborating with Marketing, Sales, Product Data, IT, and our digital partners to help customers find, evaluate and purchase products online.

This role blends creativity, technology, and data; you’ll build dashboards, monitor performance, and drive improvements across platforms.

Qualifications

• 3+ years in eCommerce, digital marketing, or related field.
• Experience with CMS, CRM, marketing automation, or eCommerce platforms.
• Strong knowledge of Google Analytics (GA4) and dashboards.

Responsibilities

• Act as day-to-day owner of marketing automation and CRM workflows, pipelines and reporting.
• Coordinate with Product Data to improve content, categorization, searchability, and navigation.
• Partner with Sales to ensure products, promotions and events are represented on web and app.
• Collaborate with IT and agency partners on integrations and troubleshooting.
• Build and maintain dashboards for real-time performance across brands.
• Monitor customer behavior to identify conversion opportunities and reduce friction.

Skills

eCommerce

Digital marketing

Analytics

CRM

CMS

Communication

Tools

CMS platforms

HubSpot

Optimizely

Marketing automation

GA4

Job description

Famous Supply in Akron, OH is seeking a Senior eCommerce Specialist who loves crafting great online customer experiences. You’ll own marketing automation, analytics, and optimization of our websites and mobile app, collaborating with Marketing, Sales, Product Data, IT, and our digital partners to help customers find, evaluate and purchase products online.

This role blends creativity, technology, and data; you’ll build dashboards, monitor performance, and drive improvements across platforms.