Senior ECM Care Manager

Counseling and Research Associates, Inc.; Carson (CA); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Counseling and Research Associates, Inc. is seeking an ECM Lead Care Manager to act as the primary contact for participants in the ECM program.

You will develop comprehensive care plans with input from a multidisciplinary team, coordinating physical health, behavioral health, social needs, and long-term services. You will lead intake, assessments, direct services, and care transitions, ensuring trauma-informed, culturally competent care and effective collaboration with care partners.

Qualifications

• Bachelor's degree in psychology, social work or related field as required by the Department of Mental Health.
• AA degree in Human Services, Social Work, or Psychology plus two years' experience working with high-risk populations.

Responsabilités

• INTAKE: schedule appointments, conduct intakes, assess eligibility and needs, enroll in programs, and follow-up on referrals.
• ASSESSMENTS: perform initial and periodic client assessments and facilitate enrollment in services.
• DIRECT SERVICES: provide in-person, high-touch services and coordinate with the care team.
• CARE PLANNING: develop patient-centered, strength-based care plans with the member and providers.
• KNOWLEDGE: apply trauma-informed and culturally competent care, understand SDOH and core MH conditions.
• RESOURCES: build community networks and resources to meet identified needs.
• COLLABORATION: work with health plans and medical staff to coordinate care plans.
• SUPPORT: provide interventions and referrals, including potential home visits.
• TRANSITIONS: manage care transitions between providers and services.
• EDUCATION: educate patients on health maintenance and disease prevention.
• MONITORING: track and manage cases, monitor symptoms and utilization.
• DOCUMENTATION: maintain timely and accurate documentation and prepare reports.
• TRAVEL: travel to various environments as needed.
• MEETINGS: attend staff meetings and trainings.
• CONFIDENTIALITY: maintain client confidentiality across records.
• CRISIS: provide crisis intervention and therapeutic guidance.
• OTHER: meet with supervisor and perform other duties as assigned

Formation

Bachelor's degree related to psychology or social work

AA degree in Human Services, Social Work, or Psychology + 2 years' experience

Description du poste

Counseling and Research Associates, Inc. is seeking an ECM Lead Care Manager to act as the primary contact for participants in the ECM program.

You will develop comprehensive care plans with input from a multidisciplinary team, coordinating physical health, behavioral health, social needs, and long-term services. You will lead intake, assessments, direct services, and care transitions, ensuring trauma-informed, culturally competent care and effective collaboration with care partners.