Senior ECM Analyst - AI-Driven Content & Migration

Great American Insurance Group

Cincinnati (OH)

Hybrid

USD 80,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Medical benefits

401(k) match

Paid time off

Job summary

Great American Insurance Group, Cincinnati, is seeking a Senior Business Analyst for its Enterprise Content Management team. The role focuses on capturing, storing, governing, and retrieving content across platforms like ImageRight, FileNet, and DocEx.

You will translate complex needs into actionable requirements and support platform modernization and content migration. You will collaborate with business units, engineering, and governance stakeholders to ensure disciplined requirements gathering

Qualifications

Strong requirements gathering, process modeling, and documentation skills.
Experience using AI-powered tools to improve documentation, analysis, testing, or delivery.
Strong communication, presentation, and organizational skills.

Responsibilities

Analyzes business issues and defines requirements to design ECM solutions that align with organizational goals, with particular attention to content integrity, governance, and compliance.
Collaborates with program managers, project managers, and project teams to gather information, model system requirements, and document detailed specifications across content management platforms and their integrations.
Leads requirements and scope definition for content management initiatives, including platform migrations, upgrades, and the rationalization of large, complex content repositories.
Develops and implements automated system protocols that reduce manual processes and increase overall operational efficiency.
Develops workflow charts and diagrams to study system capabilities and write detailed specifications.
Manages dependencies and coordinates across multiple business and technical groups to ensure content, integrations, and records obligations are addressed throughout the delivery lifecycle.
Uses AI-assisted analysis to identify integration and migration risks, surface improvement opportunities, and enhance documentation quality.
May create end-user documentation and deliver training to ensure successful adoption of new systems.
May monitor project milestones, phases, and elements to ensure timely and budget‑compliant delivery.
May serve as a Scrum Master or agile team member, contributing to and testing the product increment.
Performs other duties as assigned.