Senior EAP Specialist: Counseling & Compliance Analytics

City of New York; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

City of New York, Department of Sanitation (DSNY) seeks an Employee Assistance Program Specialist to join the DAT Unit as a Senior Associate in the Medical Division. The role blends counseling with regulatory compliance to support a federally regulated drug and alcohol testing program.

You will collaborate with employees, supervisors, vendors, labs, MROs, and SAPs to maintain a safe and compliant workplace and ensure timely referrals and support services.

Qualifications

• Bachelor's degree in social work/psychology/counseling or related field plus two years counseling experience.
• High school diploma plus three years of counseling/employee assistance experience as an alternative.
• Education/experience equivalent to above with at least a high school diploma and one year counseling experience.

Responsibilities

• Conduct intake interviews and discussions related to substance abuse concerns.
• Provide counseling, guidance, and referrals for behavioral/work performance issues.
• Coordinate referrals to EAP Programs, SAPs, and community resources.
• Monitor return-to-duty and follow-up testing compliance.
• Maintain confidential case files per DOT regulations and agency policies.
• Review and validate drug and alcohol testing documentation for regulatory compliance.
• Analyze testing data and prepare statistical reports; identify program trends.
• Assist with electronic records management and digital workflows; stay current with regulations.

Skills

Counseling experience

Substance abuse counseling

Employee assistance

Education

Bachelor's degree in social work/psychology/counseling or related field

Job description

City of New York, Department of Sanitation (DSNY) seeks an Employee Assistance Program Specialist to join the DAT Unit as a Senior Associate in the Medical Division. The role blends counseling with regulatory compliance to support a federally regulated drug and alcohol testing program.

You will collaborate with employees, supervisors, vendors, labs, MROs, and SAPs to maintain a safe and compliant workplace and ensure timely referrals and support services.