Senior Associate

City of New York; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

City of New York, Department of Sanitation (DSNY) seeks an Employee Assistance Program Specialist to join the DAT Unit as a Senior Associate in the Medical Division. The role blends counseling with regulatory compliance to support a federally regulated drug and alcohol testing program.

You will collaborate with employees, supervisors, vendors, labs, MROs, and SAPs to maintain a safe and compliant workplace and ensure timely referrals and support services.

Qualifications

• Bachelor's degree in social work/psychology/counseling or related field plus two years counseling experience.
• High school diploma plus three years of counseling/employee assistance experience as an alternative.
• Education/experience equivalent to above with at least a high school diploma and one year counseling experience.

Responsibilities

• Conduct intake interviews and discussions related to substance abuse concerns.
• Provide counseling, guidance, and referrals for behavioral/work performance issues.
• Coordinate referrals to EAP Programs, SAPs, and community resources.
• Monitor return-to-duty and follow-up testing compliance.
• Maintain confidential case files per DOT regulations and agency policies.
• Review and validate drug and alcohol testing documentation for regulatory compliance.
• Analyze testing data and prepare statistical reports; identify program trends.
• Assist with electronic records management and digital workflows; stay current with regulations.

Skills

Counseling experience

Substance abuse counseling

Employee assistance

Education

Bachelor's degree in social work/psychology/counseling or related field

Job description

• Job Category: Administration & Human Resources
• Salary Band: $80,000 to $90,000
• Compensation: USD 63,773 - USD 81,120

Job Description

The Department of Sanitation (DSNY) keeps New York City clean, safe, and healthy by collecting, recycling, and disposing of waste, cleaning streets, attacking the scourge of illegal dumping, and clearing snow and ice. The Department operates 59 district garages and manages a fleet of more than 2,000 rear-loading collection trucks, 450 mechanical brooms, 705 salt spreaders, and several dozen bike lane operations machines. Under the Mamdani Administration, the Department is aggressively cleaning more parts of the City than ever before, including over 1,000 long-ignored areas spread across every neighborhood. With the highest wintertime uniformed headcount in 20 years, DSNY is more equipped than ever to remove snow and ice from the approximately 19,000 lane-miles of City streets.

DSNY is seeking an Employee Assistance Program (EAP) Specialist to join the Drug and Alcohol Testing (DAT) Unit as a Senior Associate within the Medical Division. The position supports the Department's federally regulated drug and alcohol testing program by combining employee counseling and referral services, DOT regulatory compliance, case management, data analysis, and digital process support. The EAP Specialist will work with employees, Medical Division personnel, supervisors, vendors, laboratories, Medical Review Officers (MROs), Substance Abuse Professionals (SAPs), and other agency stakeholders to help maintain a safe, compliant, and effective workplace testing program.

Responsibilities include, but are not limited to:

• Conduct employee intake interviews, inquires, and discussions related to substance abuse concerns.
• Provide counseling, guidance, and referral services regarding behavioral and workplace performance issues, including alcohol and substance misuse.
• Coordinate referrals to Employee Assistance Programs, Substance Abuse Professionals (SAPs), and community resources.
• Monitor employee compliance with return-to-duty and follow-up testing requirements.
• Maintain confidential case files and records in accordance with DOT regulations and agency policies.
• Review, audit, and validate drug and alcohol testing documentation for regulatory compliance.
• Analyze testing data, prepare statistical reports, and identify program trends.
• Assist with implementation and maintenance of electronic records management systems and digital workflows.
• Maintain knowledge of federal regulations, including 49 CFR Part 40, applicable FMCSA requirements, and agency policies.
• Support administration and monitoring of random, follow-up, reasonable suspicion, return-to-duty, post-accident, and pre-employment testing programs.
• Perform drug and alcohol collections and related administrative duties as required.
• Assist with regulatory inspections, audits, records requests, compliance reviews, and operational coverage as needed.
• In the absence of the DAT Unit Director, respond to inquiries related to the drug and alcohol testing program, attend management meetings, and make decisions as required.
• Other related tasks as assigned.

EMPLOYEE ASSISTANCE PROGRAM SP - 06870

Qualifications

1. 1. A baccalaureate degree from an accredited college with a major in social work, psychology, counseling, or a related field plus two years of full-time experience in counseling, substance abuse counseling, casework or employee assistance; or
2. 2. A four year high school diploma or its educational equivalent plus three years of full-time experience as described in “1” above; or
3. 3. Education and/or experience equivalent to “1” or “2” above. However, all candidates must have at least a four year high school diploma or its educational equivalent and one year of counseling experience as described in “1” above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.