Senior E-Commerce Strategy & Insights Leader

Stackline; New York (NY); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

401(k) with company match

20 days PTO + 9 holidays

Fertility benefits

Summer Fridays

In-office events and snacks

Job summary

Stackline is seeking an Associate Director of Strategy & E-commerce Insights to lead strategic e-commerce initiatives and drive growth for brand portfolios. You will nurture client relationships, collaborate with internal teams, and design growth plans while overseeing advertising performance within budget constraints.

The role emphasizes client satisfaction, ROI analysis, and mentorship to the team, with a hybrid 4-days/week-in-office setup across Seattle, Minneapolis, New York, or Cleveland.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, or related field.
• 8+ years of relevant account management experience.
• 8+ years e-commerce retail experience.
• 6+ years of demonstrable experience using Microsoft Excel to analyze large amounts of data, drawing insights, and presenting findings.
• 5+ years direct management experience supervising a team of three or more.
• Demonstrated clear and concise written and oral communication skills.
• Demonstrated ability to stay organized while prioritizing and managing workflows.
• Demonstrated experience drawing insights from data to provide recommendations to clients on e-commerce strategy.

Responsibilities

• Build and foster relationships with contacts at prominent consumer brands across all organizational levels and departments.
• Support a versatile team to deliver world class e-commerce strategy and tactics to drive client’s business in e-retailer space.
• Develop and deliver comprehensive e-commerce retail strategy, including sales forecasting, promotion planning, and strategic digital media planning.
• Extract insights from extensive amounts of data and provide valuable recommendations and opportunities to clients that enhance their e-commerce strategy.
• Plan, execute, and oversee pay-per-click (PPC) campaigns on multiple platforms, including AMS, Walmart Advertising, and Criteo.
• Collaborate with cross-functional teams to align efforts, overcome obstacles, streamline processes, and achieve organizational success.
• Coordinate and implement critical path schedule with both the internally and externally to drive new product launches, advertising plans, and strategic growth plans.
• Own and cultivate the client relationship (up to C-Level) to ensure all client needs are being met and exceeded where possible.
• Lead and/or participate in day-to-day counsel and bi-weekly client calls to provide project and deliverable status updates.
• Identify opportunities to launch new business initiatives through platform upsell.
• Provide coaching and development opportunities to enhance the skills and capabilities of team members.
• Identify staffing needs, participate in the recruitment and selection process, and onboard new team members.
• Ensure compliance with company policies, procedures, best practices, and ethical standards

Skills

Account management

E-commerce strategy

Client relationship management

Data analysis

Project management

Communication

Organizational skills

Education

Bachelor's degree in Business Administration/Marketing/Communications

Tools

Microsoft Excel

Job description

Stackline is seeking an Associate Director of Strategy & E-commerce Insights to lead strategic e-commerce initiatives and drive growth for brand portfolios. You will nurture client relationships, collaborate with internal teams, and design growth plans while overseeing advertising performance within budget constraints.

The role emphasizes client satisfaction, ROI analysis, and mentorship to the team, with a hybrid 4-days/week-in-office setup across Seattle, Minneapolis, New York, or Cleveland.