Associate Director, Strategy & E-commerce Insights

Stackline; Seattle (WA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefit plans covering medical, dental, and vision

401(k) plan plus company match

100% Paid Parental Leave

Job summary

A leading e-commerce consulting firm in Seattle seeks an Associate Director to lead strategic e-commerce initiatives and build client relationships. The role requires over 10 years of experience in account management and e-commerce, alongside strong data analysis skills in Excel. Candidates should have a Bachelor’s degree and a proven ability to manage teams. This position also offers a dynamic work environment and opportunities for professional development, along with excellent benefits and perks.

Qualifications

• 10+ years of relevant account management experience.
• 10+ years e-commerce retail experience.
• 6+ years using Microsoft Excel to analyze data.

Responsibilities

• Own the execution of strategic e-commerce initiatives.
• Build relationships with consumer brands.
• Develop comprehensive e-commerce retail strategies.

Skills

Account management experience

E-commerce retail experience

Data analysis using Excel

Written and oral communication skills

Organizational skills

Client relationship management

Education

Bachelor’s degree in Business Administration, Marketing, Communications, or related field

Job description

Stackline is the first full-funnel connected commerce platform for the world’s most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure.

Founded in 2014 in Seattle, we have offices in Minneapolis, New York, Salt Lake City, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates.

Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together.

About The Role:

The Associate Director owns the execution of strategic e-commerce initiatives and drives business growth for their portfolio of brands. This role will be responsible for establishing and nurturing trusted client relationships with prominent brands while collaborating with internal teams to launch advertising campaigns and design strategic growth plans. The Associate Director, Strategy & E-commerce Insights will actively contribute to company innovation, enhance operational efficiency, and serve as a trusted mentor to the team, advocating for the professional development of others.

What You Will Do:

• Build and foster relationships with contacts at prominent consumer brands across all organizational levels and departments.
• Support a versatile team to deliver world class e-commerce strategy and tactics to drive client’s business in e-retailer space.
• Develop and deliver comprehensive e-commerce retail strategy, including sales forecasting, promotion planning, and strategic digital media planning.
• Extract insights from extensive amounts of data and provide valuable recommendations and opportunities to clients that enhance their e-commerce strategy.
• Plan, execute, and oversee pay‑per‑click (PPC) campaigns on multiple platforms, including Amazon Marketing Services (AMS), Walmart Advertising, and Criteo.
• Collaborate with cross‑functional teams to align efforts, overcome obstacles, streamline processes, and achieve organizational success.
• Coordinate and implement critical path schedule with both the internal and external stakeholders to drive new product launches, advertising plans, and strategic growth plans.
• Own and cultivate the client relationship (up to C‑Level) to ensure all client needs are being met and exceeded where possible.
• Lead and/or participate in day‑to‑day counsel and bi‑weekly client calls to provide project and deliverable status updates.
• Identify opportunities to launch new business initiatives through platform upsell.
• Provide coaching and development opportunities to enhance the skills and capabilities of team members.
• Identify staffing needs, participate in the recruitment and selection process, and onboard new team members.
• Ensure compliance with company policies, procedures, best practices, and ethical standards.

Who We Are Looking For:

• Bachelor’s degree in Business Administration, Marketing, Communications, or related field.
• 10+ years of relevant account management experience.
• 10+ years e‑commerce retail experience.
• 6+ years of demonstratable experience using Microsoft Excel to analyze large amounts of data, drawing insights, and presenting findings.
• 5+ years direct management experience supporting a team of three or more.
• Demonstrated clear and concise written and oral communication skills.
• Demonstrated ability to stay organized while prioritizing and managing workflows.
• Demonstrated experience drawing insights from data to provide recommendations to clients on e‑commerce strategy.

Bonus Points If You Have:

• MBA or other advanced business degree.
• Experience manipulating data with technologies such as SQL or similar technology.
• Demonstrated ability to think big, work hard, and solve problems.
• Experience working in a startup, retail, digital advertising, or e‑commerce environment.
• Proficiency in German, French, and/or Japanese.

Benefits and Perks

• Comprehensive benefit plans covering medical, dental, and vision.
• Fertility benefits.
• 401(k) plan plus company match.
• Company paid Life Insurance.
• 20 days of Paid Time Off annually.
• 9 Paid company holidays.
• 100% Paid Parental Leave – 20 weeks for birthing mothers and 12 weeks for all other parents.
• Summer Fridays early close at 3 pm.
• Fully stocked kitchen snacks with fresh fruit weekly.

Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.