Senior Drop Installer & Field Technician

Bristol Alliance of Companies; Lihue (HI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Health plan

401(k) plan

Job summary

Bristol Alliance of Companies in Hawaii seeks a Drop Installer III to lead installation, maintenance, and troubleshooting of aerial and underground drop connections from the network to customer premises. You will mentor junior installers, ensure safety, and deliver high-quality service with a focus on customer satisfaction.

This senior field role requires advanced technical expertise, strong problem-solving, and effective communication with customers and team members.

Qualifications

• High school diploma or equivalent.
• 18 months to 2 years’ related experience.
• Valid driver’s license.

Responsibilities

• Install and maintain aerial and underground drop cables for residential/commercial customers.
• Perform splicing, grounding, bonding, and signal testing on coaxial and fiber lines.
• Troubleshoot and resolve service issues with minimal supervision.
• Read blueprints, technical specs, and work orders.
• Ensure installations comply with standards, codes, and safety regulations.
• Mentor Drop Installer I/II team members.
• Explain installation processes and answer customer questions.
• Document work and manage inventory.

Skills

Coaxial installations

Fiber optic installations

Leadership

Safety orientation

Communication

Attention to detail

Physical fitness

Education

High school diploma or equivalent

Job description

Bristol Alliance of Companies in Hawaii seeks a Drop Installer III to lead installation, maintenance, and troubleshooting of aerial and underground drop connections from the network to customer premises. You will mentor junior installers, ensure safety, and deliver high-quality service with a focus on customer satisfaction.

This senior field role requires advanced technical expertise, strong problem-solving, and effective communication with customers and team members.