Senior Dock & Inbound Operations Leader

Central Transport; Sacramento (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Central Transport in Sacramento, CA is seeking a Dispatcher/Operations Lead to oversee outbound terminal operations. You will manage loading, forklift traffic, and palletized freight, while directing up to 30 drivers and dock personnel to meet schedules.

The ideal candidate has transportation experience, strong leadership, and a passion for service excellence. A related degree is preferred; this is a hands-on, on-site role with a focus on safety and efficiency.

Qualifications

• Experience in transportation, cross docking, or shipping/receiving, preferably in LTL.
• Strong leadership qualities and ability to manage up to 30 drivers/dock personnel.
• Excellent written and verbal communication skills.
• High aptitude for technology and ability to multi-task while staying detail oriented.

Responsibilities

• Oversee outbound operations for a designated section of the terminal dock.
• Manage loading, forklift traffic, and sorting of palletized freight.
• Supervise up to 30 local LTL drivers and dock personnel to meet production schedules.
• Utilize independent judgment to build loads based on labor and freight levels.
• Ensure proper load of carriers by monitoring cube and trailer weight.
• Provide leadership and accountability to drivers, dock workers and dock hands.
• Monitor dock production and KPI performance, including hours and overtime.
• Maintain a safe work environment compliant with DOT/OSHA standards.
• Ensure adherence to company operational models and quality culture.

Skills

Transportation experience

Leadership

Customer service focus

Technology affinity

Multi-tasking

Communication skills

Education

Associate or Bachelor's degree (preferred)

Job description

Central Transport in Sacramento, CA is seeking a Dispatcher/Operations Lead to oversee outbound terminal operations. You will manage loading, forklift traffic, and palletized freight, while directing up to 30 drivers and dock personnel to meet schedules.

The ideal candidate has transportation experience, strong leadership, and a passion for service excellence. A related degree is preferred; this is a hands-on, on-site role with a focus on safety and efficiency.