Senior District Manager, Commercial Janitorial

Gdi Services Aux Immeubles Inc; Northern (KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

GDI Services seeks a dedicated Account Supervisor to oversee field staff, Account Managers and Supervisors, coordinating a mixed portfolio of accounts to ensure services exceed client expectations. You will maintain client relationships while promoting growth and upholding safety and quality standards.

You will guide budgeting, payroll, and supply control processes, coach staff in cleaning operations, and collaborate with Business Development to drive facility performance across multiple sites.

Qualifications

• 5+ years of Commercial Janitorial multi-unit management experience.
• Effective communication skills - written and verbal.
• Strong interpersonal and networking skills.
• Customer focus with emphasis on quality and service.
• Proficient in Excel and Microsoft Office.

Responsibilities

• Maintain existing client relationships through networking and high-level facility management.
• Maintain open communications with clients that allow them to freely share opinions of our services contract management.
• Review/oversight of budgets, payrolls, cost projections and supply control records while maintaining exceptional customer service.
• Assist with training and coaching of staff (general cleaning, advanced floorcare techniques, managerial skills etc.).
• Ensure all customer and quality standards are met by touring the buildings with supervisor and staff, reviewing the contracted scope of work.
• Work side by side with Business Development teams and Account managers to facilitate successful operations of all facilities.

Skills

Communication skills

Interpersonal skills

Networking

Customer focus

Quality improvement

Efficiency

Problem solving

Accountability

Excel

Office suite

Job description

GDI Services seeks a dedicated Account Supervisor to oversee field staff, Account Managers and Supervisors, coordinating a mixed portfolio of accounts to ensure services exceed client expectations. You will maintain client relationships while promoting growth and upholding safety and quality standards.

You will guide budgeting, payroll, and supply control processes, coach staff in cleaning operations, and collaborate with Business Development to drive facility performance across multiple sites.