Senior Distribution Ops Leader - 2nd-in-Command, Shift

Five Below; Forsyth (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Five Below is seeking a Senior Manager, Distribution Operations to plan, coordinate and execute total building workflow, leading 2nd shift and labor planning to meet KPI targets across safety, quality, service and cost.

The role partners with the Director of Operations and HR to develop staffing plans, drive continuous improvement, and manage cross-functional initiatives within a large multi-shift distribution network.

Qualifications

• Bachelor's degree or equivalent in business administration, industrial engineering, operations engineering, mechanical engineering, supply chain or equivalent experience.
• 10+ years of experience in a multi-shift distribution/warehouse/fulfillment center.
• Flexible with a multiple-shift operation based on business needs. Must be relocatable.

Responsibilities

• Serve as the ‘second-in-command’ to the Director of Operations (DO), partnering with Operational Leaders in the execution of daily workforce plans while monitoring achievement toward key metrics (cost, service, quality)
• Responsible for oversight of 2nd Shift operations and strategy, ensuring staffing and production are executed in alignment with daily productivity goals
• In partnership with Operations Leaders across the building, ensure daily labor sharing decisions are made quickly and efficiently in support of rapidly changing priorities, while raising any operational concerns to the DO
• Partner with Director of Operations on operational changes impacting the facility that directly affect the crew member experience (closing early, hours reductions, etc.)
• Lead pre-shift planning discussions with operations leaders in advance of the next working day to ensure service and cost objectives can be achieved
• Partner with the DO to evaluate and update the facility labor plan throughout the year, including daily, weekly, monthly maintenance of the Labor Plan
• In partnership with the DO, and HR, provide performance feedback in the support of development plans for Managers and Supervisors in the facility and across the Distribution network
• Serve as the site POC in the execution of special projects, or enterprise-wide initiatives requiring external partnership across the business, translating business requirements into operational recommendations
• Create cross-training plans to ensure the building is balanced across work types and able to respond to quickly daily and weekly changes in product mix worked
• In partnership with the DO, and HR, lead post-accident safety reviews, while partnering to remain proactive on required trainings and certifications for crew members

Skills

Cross-functional collaboration

Staffing planning

Lean & continuous improvement

Problem solving

Communication

Education

Bachelor's degree or equivalent in business administration, industrial engineering, operations engineering, mechanical engineering, supply chain

Job description

Five Below is seeking a Senior Manager, Distribution Operations to plan, coordinate and execute total building workflow, leading 2nd shift and labor planning to meet KPI targets across safety, quality, service and cost.

The role partners with the Director of Operations and HR to develop staffing plans, drive continuous improvement, and manage cross-functional initiatives within a large multi-shift distribution network.