Senior Distribution Operations Leader

Macy's, Inc.; Martinsburg (WV); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Leadership development

Colleague Resource Groups

Volunteer opportunities

Job summary

Macy’s is seeking a Manager of Operations to coordinate day-to-day distribution center activities, align goals, and drive efficiency across shifts. The role focuses on optimizing processes, safety, and customer service in a fast-paced warehouse environment.

Ideal candidates bring strong leadership, analytical thinking, and excellent communication skills, with the ability to manage costs, reporting, and cross-functional collaboration while ensuring timely, accurate deliveries.

Qualifications

• Bachelor’s degree or equivalent work experience in a related field.
• Heavy lifting, constant moving, standing and reaching with arms and hands; ability to lift at least 50 lbs.
• Flexible schedule including days, evenings, weekends, holidays.

Responsibilities

• Oversee the distribution department to meet or exceed goals and targets.
• Build high performing teams by guiding hourly colleagues.
• Generate reports on key metrics for management.
• Ensure safety, cost control, quality, and efficient operations across shifts.
• Collaborate with IT to refine systems and processes for productivity.
• Foster strong communication and collaborative handoffs between shifts.
• Review activity costs and forecast data to assess progress toward goals.

Skills

Leadership

Analytical thinking

Communication

Problem solving

Business acumen

Education

Bachelor’s degree

Job description

Macy’s is seeking a Manager of Operations to coordinate day-to-day distribution center activities, align goals, and drive efficiency across shifts. The role focuses on optimizing processes, safety, and customer service in a fast-paced warehouse environment.

Ideal candidates bring strong leadership, analytical thinking, and excellent communication skills, with the ability to manage costs, reporting, and cross-functional collaboration while ensuring timely, accurate deliveries.