Distribution Operations Leader

Macy's; China Grove (NC); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Holidays

Learning and development

Volunteer opportunities

Tuition reimbursement

Job summary

Macy's in North Carolina is seeking a Manager, Operations to oversee day-to-day activities in a distribution facility, drive performance, and manage hourly colleagues to meet goals. You will generate reports on key metrics, collaborate with IT for systems improvements, and foster a safety-focused, high‑performing team culture that delivers superior customer service and efficient operations.

The role requires strong leadership, analytical thinking, and business acumen in a fast-paced environment,

Qualifications

• Leadership and mentoring of hourly staff to meet department goals.
• Strong analytical skills to identify optimization opportunities and drive improvements.
• Excellent written and verbal communication with senior management.
• Solid business acumen and warehouse operations understanding.

Responsibilities

• Oversee the distribution department to meet or exceed targets.
• Build high-performing teams by guiding and coaching hourly colleagues.
• Generate management reports on key metrics and trends.
• Ensure safety, quality, and cost-control standards across operations.
• Collaborate with IT for systems development and improvements.

Skills

Leadership

Analytical thinking

Communication

Business acumen

Education

Bachelor's degree or equivalent work experience

Job description

Macy's in North Carolina is seeking a Manager, Operations to oversee day-to-day activities in a distribution facility, drive performance, and manage hourly colleagues to meet goals. You will generate reports on key metrics, collaborate with IT for systems improvements, and foster a safety-focused, high‑performing team culture that delivers superior customer service and efficient operations.

The role requires strong leadership, analytical thinking, and business acumen in a fast-paced environment,