Senior Disputes Case Analyst—High-Value, Hybrid

ABB Inc.; Memphis (TN); Hybrid; USD 50,000 - 90,000; Full time

Job summary

ABB Inc. is seeking a Disputes Case Analyst in Memphis. The role focuses on end-to-end resolution of high-value C&I disputes, requiring strong analytical skills, data analysis, and cross-functional collaboration to protect ABB’s revenue while maintaining customer relationships.

The position offers a hybrid in-person schedule out of the Memphis office, with reporting to the Disputes Team Lead and a pathway to impact daily business operations.

Qualifications

• High-value C&I disputes ($35k to $99M) require deep analytical skills and business acumen.
• End-to-end dispute resolution from intake to financial closure is required.
• Ability to collaborate with cross-functional teams to protect revenue while maintaining customer relationships.

Responsibilities

• Own and resolve assigned high-value C&I disputes from intake through financial closure. Manage dispute portfolio valued between $35,000 and $99M per case. Conduct end-to-end case management including investigation, analysis, decision‑making, and closure.

Skills

Analytical skills

Attention to detail

Cross-functional collaboration

Tools

Excel

Job description

ABB Inc. is seeking a Disputes Case Analyst in Memphis. The role focuses on end-to-end resolution of high-value C&I disputes, requiring strong analytical skills, data analysis, and cross-functional collaboration to protect ABB’s revenue while maintaining customer relationships.

The position offers a hybrid in-person schedule out of the Memphis office, with reporting to the Disputes Team Lead and a pathway to impact daily business operations.