Senior Dispatcher & Route Optimization Lead

Loxo; Deer Park (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with matching

PTO (Holiday/Vacation/Sick/Personal)

Growth opportunities

Family events

Bagel Thursdays

Caring ownership

Job summary

Mason Technologies is hiring a Senior Dispatcher / Router to coordinate and optimize technician schedules, routes, and field assignments from our Deer Park, NY operations. You will work closely with field teams, project managers, and service coordinators to ensure timely service delivery and efficient resource use.

The ideal candidate has hands-on dispatching experience, strong organizational and communication skills, and the ability to adapt to changing priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; college coursework a plus.
• 3+ years of dispatch, routing, field service coordination, or related operational experience preferred.

Responsibilities

• Own daily dispatch and scheduling of technicians and field personnel across service calls and projects.
• Develop and optimize technician routes to maximize productivity and minimize travel.
• Match technicians to assignments based on location, skills, certifications, and workload.

Skills

Dispatch experience

Route optimization

Scheduling

Communication skills

Team coordination

Attention to detail

Adaptability

Education

High school diploma or equivalent

College coursework a plus

Tools

Microsoft Office

Excel

Job description

Mason Technologies is hiring a Senior Dispatcher / Router to coordinate and optimize technician schedules, routes, and field assignments from our Deer Park, NY operations. You will work closely with field teams, project managers, and service coordinators to ensure timely service delivery and efficient resource use.

The ideal candidate has hands-on dispatching experience, strong organizational and communication skills, and the ability to adapt to changing priorities in a fast-paced environment.