Senior Dispatch Lead & Trainer

Ryder System, Inc.; Yuma (AZ); On-site; USD 23,000 - 32,000; Full time

Job summary

Ryder System, Inc. is seeking a Dispatcher Lead in Arizona to guide dispatch teammates, resolve customer issues, and backfill as needed. You will ensure daily forms are completed accurately and contribute to a fast-paced, safety-focused environment.

This role supports a premier logistics provider, offering training opportunities, career growth, and collaboration across teams to continuously improve service levels and efficiency.

Qualifications

• Two years or more experience with DOT, and driver routing.
• Experience in Logistics and/or Transportation preferred.
• Knowledge in transportation environment, shipping/receiving and inventory management.
• Knowledge of warehouse and/or software applications, routing/dispatch software systems advanced.
• Proficiency in Microsoft Office at an intermediate level.

Responsibilities

• Serve as a Lead Dispatcher to guide and answer questions during the shift.
• Address customer issues and provide resolution within scope; escalate when needed.
• Backfill for dispatchers when required.
• Ensure day-to-day forms are completed accurately.
• Provide training for new hires and ongoing staff development.
• Monitor productivity and advise management if goals are not met.
• Perform other duties as assigned.

Skills

Communication

Teamwork

Independent work

Time management

Detail oriented

Microsoft Office

Dispatch software

Transportation knowledge

Education

High School Diploma or equivalent

H.S. diploma/GED

Tools

Routing software

Dispatch software systems

Job description

Ryder System, Inc. is seeking a Dispatcher Lead in Arizona to guide dispatch teammates, resolve customer issues, and backfill as needed. You will ensure daily forms are completed accurately and contribute to a fast-paced, safety-focused environment.

This role supports a premier logistics provider, offering training opportunities, career growth, and collaboration across teams to continuously improve service levels and efficiency.