Dispatch Coordinator

Ryder System, Inc.; Yuma (AZ); On-site; USD 23,000 - 32,000; Full time

Job summary

Ryder System, Inc. is seeking a Dispatcher Lead in Arizona to guide dispatch teammates, resolve customer issues, and backfill as needed. You will ensure daily forms are completed accurately and contribute to a fast-paced, safety-focused environment.

This role supports a premier logistics provider, offering training opportunities, career growth, and collaboration across teams to continuously improve service levels and efficiency.

Qualifications

• Two years or more experience with DOT, and driver routing.
• Experience in Logistics and/or Transportation preferred.
• Knowledge in transportation environment, shipping/receiving and inventory management.
• Knowledge of warehouse and/or software applications, routing/dispatch software systems advanced.
• Proficiency in Microsoft Office at an intermediate level.

Responsibilities

• Serve as a Lead Dispatcher to guide and answer questions during the shift.
• Address customer issues and provide resolution within scope; escalate when needed.
• Backfill for dispatchers when required.
• Ensure day-to-day forms are completed accurately.
• Provide training for new hires and ongoing staff development.
• Monitor productivity and advise management if goals are not met.
• Perform other duties as assigned.

Skills

Communication

Teamwork

Independent work

Time management

Detail oriented

Microsoft Office

Dispatch software

Transportation knowledge

Education

High School Diploma or equivalent

H.S. diploma/GED

Tools

Routing software

Dispatch software systems

Job description

Job Description:

MOVE YOUR CAREER FORWARD WITH RYDER! Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World! Summary Position is typically dedicated to a Dispatcher who exhibits exemplary dispatch skills within an account or location, with the intent to take on more responsibility. The incumbent ensures that productivity and operational goals are met in order to deliver customer satisfaction. Individual will be working in a dynamic environment that focuses on delivering continuous measurable improvement to the customer.

Essential Functions

• Serves as a Lead Dispatchers to help guide/answer any questions throughout the course of the shift
• Addresses any customer issues and/or provides resolution to problems that are within the scope of work, otherwise engages management for help
• Backfills for dispatchers when needed
• Responsible for ensuring any and all necessary forms used for the day-to-day operations are filled out completely and accurately
• Provides training for all new hires and/or any additional training needed for current staff
• Monitors and advises management if functional, productivity goals and objectives are not being met

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• OtherExcellent oral and written communication and follow up skills
• OtherAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• OtherAbility to work independently and as member of a team
• OtherFlexibility to operate and self-driven to excel in a fast-paced environment
• OtherCapable of multi-tasking, highly organized with strong time management skills
• OtherDetail oriented with excellent follow-up practices
• Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
• Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
• Proficiency in Microsoft Office intermediate preferred

Qualifications

• H.S. diploma/GED required
• High School Diploma or equivalent
• Two (2) years or more Experience with DOT, and driver routing with minimum of 2 years experience in Logistics and/or Transportation preferred
• Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
• Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
• Proficiency in Microsoft Office intermediate preferred
• Travel DOT Regulated None

Benefits Information:

• In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer: Comprehensive training and the ability to continue your professional development Regional and local Ryder resources to help guide and support as we grow this offering. The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
• Additional day of Paid Time Off for Military Veterans.
• For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type: Hourly
Minimum Pay Range: $20
Maximum Pay Range: $20

Job Category Transportation

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

EEO Statement

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Explore Our Opportunities

Explore our current opportunities and discover how you can build a rewarding career with a company committed to innovation, safety, and success.

About Ryder

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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