Senior Disability & FMLA Claims Coordinator

Speros; Tampa (FL); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Moffitt Cancer Center is seeking a senior administrative professional to provide oversight for disability claims and FMLA processes, ensuring HIPAA compliance and accurate documentation. The role involves coordinating with patients, providers, and Patient Relations to resolve complex issues and expedite financial assistance applications.

Candidates should have a bachelor's degree in a relevant field, strong Excel skills, and a proven ability to mentor staff, manage daily operations, and maintain

Qualifications

• Knowledge of medical terminology needed to review medical records and assess eligibility.
• Experience with electronic medical records.
• Strong problem-solving, communication, interpersonal and collaboration skills.
• Excellent written and verbal communication.

Responsibilities

• Oversee day-to-day operations including task assignments, coverage, and priorities.
• Identify best practices related to disability claims management and FMLA guidelines.
• Stay informed about HIPAA, FMLA, SSA rules.
• Maintain and update forms to improve service delivery to patients and families.
• Serve as liaison between patient, provider and Patient Relations to address escalated grievances.
• Guide staff on completing disability and FMLA claims.
• Ensure effective information flow and documentation throughout the claims process.
• Collaborate with physicians and healthcare providers to clarify medical information.
• Provide guidance to patients about rights and obligations under policies.
• Mentor and train new staff; oversee daily operations.
• Track philanthropic funds and financial assistance programs.

Skills

Medical terminology

Microsoft Excel

Problem solving

Communication skills

Team collaboration

Education

Bachelor's degree in social/behavioral, Healthcare or related field

Tools

Electronic Medical Records

Job description

Moffitt Cancer Center is seeking a senior administrative professional to provide oversight for disability claims and FMLA processes, ensuring HIPAA compliance and accurate documentation. The role involves coordinating with patients, providers, and Patient Relations to resolve complex issues and expedite financial assistance applications.

Candidates should have a bachelor's degree in a relevant field, strong Excel skills, and a proven ability to mentor staff, manage daily operations, and maintain