Senior Director, Web Platforms & AI-Driven Guest Experience

NCL Bahamas Ltd.

Ohio

Hybrid

USD 180.000 - 280.000

Vollzeit

Vor 4 Tagen

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Zusammenfassung

Norwegian Cruise Line Holdings Ltd. is seeking a Senior Director, Web to steward enterprise-wide web platforms across guest journeys, from acquisition to post-cruise.

You will lead Product Management, UI/UX, Front-End, and MSP collaborations, translating priorities into scalable, high-performing solutions and ensuring SDLC discipline. You will own delivery excellence, platform performance, and AI-enabled enhancements while guiding budgets, vendor relations, and cross-brand initiatives in a

Qualifikationen

Minimum 10+ years in technical product management or technology leadership.
Experience in enterprise-scale web applications across multiple brands.
Hybrid delivery model management with internal teams and vendors.

Aufgaben

Translate web product priorities into executable roadmaps and delivery plans.
Lead cross-functional teams in Product, UX/UI, Front-End, CMS/PIM, and Experimentation.
Oversee end-to-end SDLC, release management, performance testing, and post-release support.
Drive AI strategy and adoption to enhance personalization, search, and automation.
Ensure scalability, security, accessibility, and data integrations across web platforms.

Kenntnisse

Executive leadership

Agile delivery

SDLC governance

Release management

AI/ML awareness

Stakeholder alignment

Technical fluency

Ausbildung

Bachelor's degree in Computer Science, Engineering, Information Systems, Business Administration, Digital Media or Related Field

Master’s Degree preferred

Jobbeschreibung