Senior Director, Web Experience & Platform Strategy

Prestige Cruise Services LLC; Miami (FL); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Norwegian Cruise Line Holdings (NCLH) seeks a Senior Director, Web to lead enterprise-wide execution of guest-facing web platforms across all brands. You will steer product management, UX/UI design, experimentation, FE engineering, and web platform technology to optimize acquisition, booking, pre/post-cruise experiences and guest management.

This role manages budgets, planning, stakeholder alignment, and delivery through a hybrid model of internal teams and MSP partners, driving innovation and

Qualifications

• Experience leading enterprise web delivery across large brand sites.
• Ability to translate stakeholder priorities into executable roadmaps.
• Strong collaboration with cross-functional teams (PM, UX, FE, CMS, PIM).
• Delivery excellence, SDLC governance, and release management.

Responsibilities

• Translate web product strategies into actionable delivery roadmaps.
• Lead multidisciplinary teams across PM, UX/UI, FE, CMS, PIM, Release Management.
• Oversee large-scale web initiatives including re-platforming and personalization.

Skills

Product management

UX/UI design

Front-end engineering

CMS engineering

PIM engineering

Experimentation

Tools

CMS platforms

Web analytics

Experimentation platforms

Job description

Norwegian Cruise Line Holdings (NCLH) seeks a Senior Director, Web to lead enterprise-wide execution of guest-facing web platforms across all brands. You will steer product management, UX/UI design, experimentation, FE engineering, and web platform technology to optimize acquisition, booking, pre/post-cruise experiences and guest management.

This role manages budgets, planning, stakeholder alignment, and delivery through a hybrid model of internal teams and MSP partners, driving innovation and