Senior Director, Transformation

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 220,000 - 300,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. seeks a senior Transformation leader to head the Transformation Office, aligning opportunities with accountable plans and delivering value with rigorous governance.

The role requires extensive experience in enterprise turnaround programs, influencing senior leadership, and embedding AI-enabled analytics to accelerate decision making and execution across a large, complex organization.

Qualifications

• Bachelor’s degree in Finance, Business, Economics, Engineering, Strategy, or related field required.
• MBA or equivalent advanced degree preferred.
• 10+ years of experience in strategy, consulting, transformation, finance, or performance improvement in a large and complex organization.
• Demonstrated ability to influence senior leaders, guide executive decision making, and lead cross-functional work without relying solely on direct reporting lines.

Responsibilities

• Own the enterprise Transformation Office governance, management system, and performance rhythm for priority turnaround initiatives.
• Lead opportunity ideation and pressure-test business cases, implementation logic, and risks across both revenue and cost opportunities.
• Influence senior leaders on initiative ambition, resourcing, timing, and corrective actions using fact-based analysis and clear trade-offs.
• Integrate value capture and value assurance disciplines so that opportunity generation, benefit logic, and execution tracking remain connected.
• Lead weekly and monthly performance reviews, escalation forums, and decision routines focused on action.

Skills

Executive communication

Analytical orientation

Strategic agility

Problem solving

Cross-functional leadership

Education

Bachelor’s degree in Finance, Business, Economics, Engineering, Strategy, or related field

MBA or equivalent advanced degree

Job description

Basic Purpose

Core leader of the future‑state Transformation Office as the senior enterprise integrator for the turnaround, ensuring the business identifies the right opportunities, translates them into accountable plans, and delivers value with operating rigor and strategic agility. The role exists to connect value creation, value assurance, executive governance, and intervention support so that senior leaders receive fact‑based guidance and the business remains firmly in the driver seat for execution.

Position Responsibilities

• Own the enterprise Transformation Office governance, management system, and performance rhythm for priority turnaround initiatives.
• Lead opportunity ideation and pressure‑test business cases, implementation logic, and risks across both revenue and cost opportunities.
• Influence senior leaders on initiative ambition, resourcing, timing, and corrective actions using fact‑based analysis and clear trade‑offs.
• Integrate value capture and value assurance disciplines so that opportunity generation, benefit logic, and execution tracking remain connected.
• Ensure value definitions, baselines, actuals logic, and benefit timing are credible and aligned with Finance.
• Lead weekly and monthly performance reviews, escalation forums, and decision routines focused on action rather than passive reporting.
• Resolve cross‑functional bottlenecks by mobilizing business owners, support functions, and decision makers quickly and with strong operating rigor.
• Shape CEO, CSO, CFO, ELT, and Board materials that synthesize turnaround progress, risks, trade‑offs, and decisions required.
• Embed AI‑enabled analytics, reporting, and synthesis routines to improve team productivity, speed to insight, and strategic agility.
• Codify playbooks, templates, and working norms that reduce consultant dependence and strengthen internal TO capability.
• Perform other job‑related functions as assigned.

Education

Bachelor’s degree in Finance, Business, Economics, Engineering, Strategy, or related field required. MBA or equivalent advanced degree preferred.

Experience

10+ years of experience in strategy, consulting, transformation, restructuring, finance, or performance improvement in a large and complex organization. Demonstrated experience leading enterprise‑wide turnaround or value creation programs with measurable financial impact. Proven ability to influence senior leaders, guide executive decision making, and lead cross‑functional work without relying solely on direct reporting lines. Experience building business cases, running governance forums, and translating analysis into action is required.

Knowledge & Skills

Outstanding problem‑solving and analytical orientation, strong results orientation and ownership, and an exceptional sense of urgency. Strong value creation instinct, value assurance and finance rigor, and broad industry and operating context. Demonstrates operating rigor and strategic agility in fast‑moving environments. Excellent executive communication and ability to use analytics, AI‑enabled workflows, and structured thinking to support senior leadership decisions.

Equal Opportunity Employer

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.